Cell-C Wi-Fi Calling

[megazone]

I am Turning to the Mybroadband community for advice because cellc service center cant help trying to get my wi-fi calling working on new phone from new device i received from cell-c "zte-nubia red magic 6r" Was told to purchase wi-fi calling bundle, I cant find where to buy it on the ussd or the app and all the info i find is incorrect
"Purchase a Wi-Fi Calling bundle that offers an unlimited calling and SMSing experience when you are on Wi-Fi. Simply dial *147# and select option 4 to purchase"

Can somebody please advice

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[Tim Apple]

You do not have to purchase a wifi-calling bundle.

You need to ensure your sim has been provisioned for wifi-calling.

You can call the Cell C helpline and ask them to provision / activate it for you, or you can activate it by using the *147# USSD menu.

It can be found under the My Account -> Info -> Settings -> Wifi-Calling in the USSD menu.

 

[Cell_C]

I am Turning to the Mybroadband community for advice because cellc service center cant help trying to get my wi-fi calling working on new phone from new device i received from cell-c "zte-nubia red magic 6r" Was told to purchase wi-fi calling bundle, I cant find where to buy it on the ussd or the app and all the info i find is incorrect
"Purchase a Wi-Fi Calling bundle that offers an unlimited calling and SMSing experience when you are on Wi-Fi. Simply dial *147# and select option 4 to purchase"

Can somebody please advice

​

Good day

Thank you for reaching out to Cell C.

Thank you for contacting us about WiFi calling. To assist you better, kindly send us a private message with your Cell C number so that we can check if the service is activated from our end and help you set it up.
Additionally, we are verifying whether your device is compatible with our WiFi calling service.

Please be assured that we will do our best to resolve your query as quickly as possible.

Cell C | NZ

 

[dippie_wp]

I'm facing the same issue, Cannot resolve it today. Was working perfectly fine for many years. Im now looking to forums to see for any fixes.

 

[Cell_C]

Good evening

Thank you for reaching out to us.

Kindly send us a private message with your Cell C number so we can look into this matter.

Cell C | PN