Cell C Wifi Calling

In a case when customer received WiFi calling handset with the contract upgrade and is using old Cell C SIM, it can be problems with making and receiving calls inside the active WiFi Calling range.

WiFi calling requires a new USIM. All people reporting problems in this thread should double check whether they use a new USIM card (usually blue with USIM printed on it).
 
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I'm having the exact same problem and all started after I updated the phone software ... The best bet I reckon for now is too reset told the old version until Samsung releases a new update too fix the error on the S6
 
sajunky said:
In a case when customer received WiFi calling handset with the contract upgrade and is using old Cell C SIM, it can be problems with making and receiving calls inside the active WiFi Calling range.

WiFi calling requires a new USIM. All people reporting problems in this thread should double check whether they use a new USIM card (usually blue with USIM printed on it).
Click to expand...

Sounds spot on. Cell c did mention a usim to me. WiFi calling is automatically activated on these.
 
Hi Guys

I have an iphone 4s with a VOIP/Sip app which I use when I am out of country. Does anyone know what settings I could use to configure my app to work with my cellc sim?
 
What is the current feeling regarding Cell C Wi-Fi calling? Is it working? Is it worth porting from Vodacom for?
 
Sheppy said:
What is the current feeling regarding Cell C Wi-Fi calling? Is it working? Is it worth porting from Vodacom for?
Click to expand...

Tested it out locally and seems good. The call connections we fast and better than the actual GSM/3G voice line.

Personally, would it not make more sense to use VoIP apps eg. Whatsapp in those international WiFi hotspots?
 
I just had a phone call with my father who is in Sweden on holiday. Call was clear, no real delay, crystal clear too.
 
Call quality is good and not as cumbersome as WhatsApp (especially if you phone a contact not on WhatsApp). I am using WiFi calling all the time - in the office it works beautifully even when jumping between access points.
 
MagicDude4Eva said:
Call quality is good and not as cumbersome as WhatsApp (especially if you phone a contact not on WhatsApp). I am using WiFi calling all the time - in the office it works beautifully even when jumping between access points.
Click to expand...

Hi There,

We are glad to hear that. Thank you for the positive feedback :-).

^SM
 
Cell_C said:
Hi There,

We really appreciate the positive feedback. Thank you so much :-).

^SM
Click to expand...

The Wifi calling feature is the very reason my dad chose to go from prepaid to a full Cell C contract with a compatible device. He does a fair bit of travelling so it made sense.
 
Fcon_Vpro said:
Does anyone know if Cell C Wifi calling works on FNB Connect sim cards?
Click to expand...

Great question, I am also wanting to know the answer to this. I am porting mine and my wife's numbers to fnb connect next month and this would be great.

Does anyone know?
 
Cell_C said:
Hi Gerd

We will following up, we will be in touch to provider feedback.

^BM
Click to expand...

Awesome - thank you! For anyone else interested: Last year I asked CellC to take my off their marketing-/spam-SMS list and this was done. As soon as those changes were made:
- my iPhone stopped receiving ClickOn SMS (that is our estates alerting system to invite guests and grant access - so effectively for the last year I do not get any security alerts).
- my iMessages stopped working - the activation fails
- I can not verify my AppleId as the Apple SMS never arrive
- I do not receive SBSA uCount SMS (so I can not purchase or transfer anything via SBSA uCount). I do however get SBSA SMS and other SMS
- my kid gets "left" at school as I do not receive school SMS about school closing early

I have:
- Reset my iPhone tens of times
- Upgraded firmware, downgraded firmware, reset all settings
- Got a new CellC SIM (twice in 8 months)
- Had CellC "reset" my CellC profile
- Spoke to Apple support for 2 hours last year who said that their diagnostics show that the silent SMS is not accepted by CellC and that it is a provider issue and not an iPhone issue
- Tried to enable iMessage on WiFi only, on Edge only on LTE only, in Airplane mode with WiFi only (network settings reset in between).

As soon as I pop in another SIM (for example my wife's CellC SIM or another providers prepaid SIM), iMessage activation works. So the issue is clearly linked to my number and seems to affect messages from Apple and some other local and international providers.

I honestly don't know why this can not be resolved as the issue clearly dates back to my request to opt-out from unsolicited messages.

FWIW: Anyone arriving with a workable solution will receive a R500 cash award (paypal or local EFT or bidorbuy voucher - you pick).
 
Anyone having some connection issues with the wifi calling? My calls are dropping every few minutes, and I occasionally get the "can't find WIFI, please check settings". I've checked my internet and wifi, and everything seems to be working perfectly internet-wise.
 
Found following on Facebook, for CellC customers (but probably not for MVNOs using CellC)

Use USSD: *147#
Select option 8 for Wifi calling settings
Select option to enable/disable Wifi calling

Worked for me
 
ainsin said:
Anyone having some connection issues with the wifi calling? My calls are dropping every few minutes, and I occasionally get the "can't find WIFI, please check settings". I've checked my internet and wifi, and everything seems to be working perfectly internet-wise.
Click to expand...

I travel out of the country a LOT. So I ported from Vodacom to CELL-C (with Ockie's help) for Wi-Fi calling.

After 3 months i've found it to be extremely unreliable. I dont know what Protocol they use over TCP/IP but unless you're on a fibre and very uncongested line its pointless. My Virtual PABX from Euphoria comes with a Softphone. I can use that thing almost on Edge connections. CELL-C's Wi-Fi calling barely works on high-speed hotel wifi never-mind anything remotely slower.

So yeah, i'm not happy and i'm going go crawling back to Vodacom :)
 
The VoIP codec etc makes a huge difference, usually the good ones cost but not that much.

Is cell c still the only SA network that offers WiFi calling?
 
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