Connected but no throughput

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rashnik

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Nov 14, 2008
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Same problem i had since yesterday...

Connected with the dongle i got this ping pattern when pinging the Cellc DNS server
C:\blah\blah>ping 168.210.2.2 -t

Pinging 168.210.2.2 with 32 bytes of data:
Reply from 168.210.2.2: bytes=32 time=810ms TTL=51
Reply from 168.210.2.2: bytes=32 time=66ms TTL=51
Reply from 168.210.2.2: bytes=32 time=51ms TTL=51
Reply from 168.210.2.2: bytes=32 time=57ms TTL=51
Reply from 168.210.2.2: bytes=32 time=63ms TTL=51
Reply from 168.210.2.2: bytes=32 time=68ms TTL=51
Reply from 168.210.2.2: bytes=32 time=316ms TTL=51
Reply from 168.210.2.2: bytes=32 time=413ms TTL=51
Reply from 168.210.2.2: bytes=32 time=907ms TTL=51
Reply from 168.210.2.2: bytes=32 time=183ms TTL=51
Reply from 168.210.2.2: bytes=32 time=791ms TTL=51
Reply from 168.210.2.2: bytes=32 time=927ms TTL=51
Reply from 168.210.2.2: bytes=32 time=105ms TTL=51
Reply from 168.210.2.2: bytes=32 time=2304ms TTL=51
Reply from 168.210.2.2: bytes=32 time=57ms TTL=51
Reply from 168.210.2.2: bytes=32 time=2285ms TTL=51
Reply from 168.210.2.2: bytes=32 time=1448ms TTL=51
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 168.210.2.2: bytes=32 time=3975ms TTL=51
Reply from 168.210.2.2: bytes=32 time=488ms TTL=51
Reply from 168.210.2.2: bytes=32 time=153ms TTL=51
Reply from 168.210.2.2: bytes=32 time=78ms TTL=51
Reply from 168.210.2.2: bytes=32 time=563ms TTL=51
Reply from 168.210.2.2: bytes=32 time=288ms TTL=51
Reply from 168.210.2.2: bytes=32 time=62ms TTL=51
Reply from 168.210.2.2: bytes=32 time=68ms TTL=51
Reply from 168.210.2.2: bytes=32 time=64ms TTL=51
Reply from 168.210.2.2: bytes=32 time=270ms TTL=51
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 168.210.2.2: bytes=32 time=55ms TTL=51
Reply from 168.210.2.2: bytes=32 time=491ms TTL=51
Reply from 168.210.2.2: bytes=32 time=848ms TTL=51
Reply from 168.210.2.2: bytes=32 time=315ms TTL=51
Reply from 168.210.2.2: bytes=32 time=301ms TTL=51
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 168.210.2.2: bytes=32 time=63ms TTL=51
Reply from 168.210.2.2: bytes=32 time=1847ms TTL=51
Reply from 168.210.2.2: bytes=32 time=68ms TTL=51
Reply from 168.210.2.2: bytes=32 time=293ms TTL=51

Ping statistics for 168.210.2.2:
Packets: Sent = 55, Received = 36, Lost = 19 (34% loss),
Approximate round trip times in milli-seconds:
Minimum = 51ms, Maximum = 3975ms, Average = 587ms
Control-C
^C

after about 1 min the ping stablized at roughly 250ms
with stable ping to dns i decided to try and open a web page. Everytime i open a page ( or refreshed one) I would start getting a request timeout. As soon as the page times out the ping request would resume. ( I couldn't ping the second DNS at all (196.14.239.2))

Edit:
got home still same problem.
Did traceroute to the dns
C:\Users\haszak>tracert 168.210.2.2

Tracing route to 168.210.2.2 over a maximum of 30 hops

1 * * * Request timed out.
2 * * * Request timed out.
3 * 412 ms 429 ms 10.0.238.37
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * 779 ms 169 ms 196.44.0.72
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * 915 ms 168.210.2.2

Trace complete.

Please get your network guys to look at the problem.

on slight diff note ... in desperation i put a vodacom sim in the dongle and lo and behold ... i connect no problems.
 
Last edited:
N

nickbez

New Member
Joined
Apr 23, 2011
Messages
1
Whoosh down in Blackheath Area

Experiencing problems with Cell C in the Blackheath area since Friday 22nd April (Using the 5GB p.m. 3G package with the black router). The 3g modem connects but I am unable to download anything, the network icon simply says no Internet access. Also have colleagues who have experienced similar problems intermittently in other areas of Joburg throughout the past week. Phoned cell C who after checking that my firewall was not blocking it escalated the query to their backend support simply telling me that I must wait 24-48 hours. I asked if they would contact me to give me an update but I was advised that I just need to keep on checking and call them after 48 hours if not working. I find it incredible that we, the customers, are kept in the dark and must just keep on paying for the lack of service not the mention the interruption to our businesses! Surely the consumer protection act should offer some recourse in situations like these?
 
morkhans

morkhans

A MyBroadband
Super Moderator
Joined
Jun 22, 2007
Messages
10,896
josgeorge said:
Same here - see my earlier post regarding this. It has been closed by a moderator for some reason.
Click to expand...

Reasons which have clearly been explained both in my replies, PM and the OP of the thread I directed you too.
 
Stillie

Stillie

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Dec 10, 2009
Messages
3,188
Cell C connection at night? Anyone else have issues?

Howsit,

I have noticed over the past 2 to 3 days that my cell c connection on the whoosh has been erratic like i would be downloading a distro of linux and the torrent would just go dead with no connection, i try browse and there no connection yet the dongle is still connected? has anyone else had the same issue?

Thats ontop of the max connection of 2.5mbits (hope thats the right one)
 
ginggs

ginggs

༼ つ ◕_◕ ༽つ
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Joined
Jun 26, 2006
Messages
12,151
Stillie said:
I have noticed over the past 2 to 3 days that my cell c connection on the whoosh has been erratic like i would be downloading a distro of linux and the torrent would just go dead with no connection, i try browse and there no connection yet the dongle is still connected? has anyone else had the same issue?
Click to expand...
When this happens are you still able to visit www.cellc.co.za?
 
D

DrKoos

Active Member
Joined
Feb 18, 2011
Messages
32
CellC connected, but no download speed

I am sending this from my MTN phone as CellC has yet again f*up...

Get good HSDPA connection, but I can't even get Google to open. No download speed... zip... Gatvol with CellC!

I have recently moved to a different area in Durbanville and it seems that the entire Durbanville is a " No Go" with CellC.

Sort this crap out or stop selling a service that you can't deliver.

Best "3G what ever" my ass. You suck!
 
M

MightyMuffinMan

Expert Member
Joined
Dec 31, 2008
Messages
2,211
same in Umlazi, Durban. Also unable to contact customer care. I was downloading a 500 Mb file and it stoped working wid 10 Mb to go. i want my data back.
 
Napalm2880

Napalm2880

Expert Member
Joined
Mar 8, 2007
Messages
2,931
Same in Newlands,cape town. Connected with no throughput. Had the issue where I could only access the cellc website earlier now I don't have access to anything.

Sent from my RBM_HD using MyBroadband Android App
 
S

stricken

Expert Member
Joined
Sep 5, 2010
Messages
2,265
Same here in Randburg.... Did CellC have an entire Network meltdown or something? They can at least notify us through myBB FFS.

I am at the end of my tether. After months of smooth sailing, this month and last has been a complete fckp.

On my way to VC shop now to get that 2Gb deal.
 
M

memyselfandi

Well-Known Member
Joined
Nov 17, 2010
Messages
189
Same in Nelspruit. I am back to Vodacom as they do at least give a stable connection. My two (yes, 2) Cell C modems is useless. Wasted R5000 a few months back on it.

Vodacom has got this great special for R149/m for 2 gig that made it less painful. Thanks Voda. Stuff Cell C.
 
C

CAPS LOCK

Executive Member
Joined
Jun 29, 2009
Messages
5,794
Having same problem past 2 hours, good signal 0 thruput. Durban south.
 
J

jboyx989

Senior Member
Joined
Aug 10, 2010
Messages
513
Amazingly the only website that loads up is the cell c website!

Sent from my GT-I9000 using MyBroadband Android App
 
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