Cool Ideas Fibre ISP – Feedback Thread 4

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zaayid1 said:
Fibre not working in Century City with Century City Connect (ticket #COOL-20230115-1109385)
Click to expand...

After a factory reset of my router last night my connection came back up.

This morning is died again, and just came back up a few minutes ago, is it back up your side?
 
I really hope this : https://coolideas.co.za/announcements/22165
isn't dying batteries or something because it came back up as soon as load shedding ended in the area...
That being said, net has been dropping often during load shedding and coming back up 30 - 45 minutes later, while still load shed

So fingers crossed!

Edit: scratch that... down again... so I guess it ain't batteries :D
 
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DJZassie said:
I really hope this : https://coolideas.co.za/announcements/22165
isn't dying batteries or something because it came back up as soon as load shedding ended in the area...
That being said, net has been dropping often during load shedding and coming back up 30 - 45 minutes later, while still load shed

So fingers crossed!

Edit: scratch that... down again... so I guess it ain't batteries :D
Click to expand...
With 4.5 hours of loadshedding every 3.5 hours today I'm sure we can expect to see some really rough stuff happening.

If it's not your POP, it could be one upstream from where your POP feeds connectivity.


Unfortunately only the FNO's have a view on the dependencies.
 
TheRoDent said:
With 4.5 hours of loadshedding every 3.5 hours today I'm sure we can expect to see some really rough stuff happening.

If it's not your POP, it could be one upstream from where your POP feeds connectivity.


Unfortunately only the FNO's have a view on the dependencies.
Click to expand...

Jissis ja, this loadshedding is rof, and I cannot imagine that FNO's installed Lithium batteries at the price they cost. Most will run Lead Acid or Gel deep cycles, with the amount of loadshedding happening, the lengths at times and the short periods to recharge is killing these batteries. What about keeping PoP's with Generator supplied with Fuel.
This is living the horror movie :ROFL:. I am amazed the internet is still working, don't even want to imagine the amounts of money FNO's and places like Teraco, NAP Africa must be forking out to replace batteries and keeping the fuel tanks filled.

These 4/5 hour outages then with 2 hours up, followed by another 2/3 hours down then again up for 4 hours followed by 4/5 hours down again, these batteries just cannot get fully charged and I have already noticed that all my batteries (Electric Gate, garage door, UPS's) are loosing capacity, so the available battery time is degrading , all due to the average 50% discharge only. With a 4/5 hours down you easily hit a 100% discharge. Note even deep cycle Lead Acid or Gel batteries can handle that without degradation. These batteries were designed for the occasional power outage, not loadshedding.
 
k. But I have a friend who I play games with in the evening, living on a remote farm using telkom LTE. Who doesn't have any packet loss in the evenings. Ever. During loadshedding. His connection slows down a bit.
I find it incredibly hard to believe that there is simply not solution to this ****.

Every ****ing evening.
Every single evening for months. Then when there isn't any packet loss, it's hard to celebrate, because all you have to do is wait one more day for it.
I'm ****ing done. R1499 a month. For what?
The moment your internet connectivity starts running like a eskom schedule you're ****ed.
 
Seriously... it's actually unacceptable.
I think it's about time, that every day you provide intermittent connectivity. Packet loss, down time whatever.
You should be applying prorata rates to peoples monthly fee.
Because there's no incentive here to ACTUALLY fix the problem.
 
Had no internet early this morning from 1:30 to 2:30. Getting out of hand now.
 
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