Cool Ideas Fibre ISP - Feedback

[Tinuva]

There is a spelling mistake on http://twitch.cisp.co.za

twich.cisp.co.za:1935 -- live-lhr.twitch.tv/app;
^^ will never resolve

but this will:
twitch.cisp.co.za:1935 -- live-lhr.twitch.tv/app;

 

[PBCool]

There is a spelling mistake on http://twitch.cisp.co.za

twich.cisp.co.za:1935 -- live-lhr.twitch.tv/app;
^^ will never resolve

but this will:
twitch.cisp.co.za:1935 -- live-lhr.twitch.tv/app;

Fixed thanks,

 

[PBCool]

How to use the CISP Twitch Relay Server

1) In your preferred capture application go to your settings and select Custom Streaming Server

2) Under URL use the following "rtmp://twitch.cisp.co.za/live"

3) Stream Key is your Twitch Stream Key found here: https://www.twitch.tv/broadcast/dashboard/streamkey

Should look like this when done:

View attachment 523437

Added to home page.

 

[Diabolix]

Try this again for me?

Thanks, working.

 

[Mike Hoxbig]

[MENTION=394133]PBCool[/MENTION] line just went dead on SADV...

 

[PBCool]

[MENTION=394133]PBCool[/MENTION] line just went dead on SADV...

No known outages on SADV, please log as normal.

 

[Mike Hoxbig]

No known outages on SADV, please log as normal.

Done. The usual troubleshooting, reboot etc. didn't work. Went down about 15 minutes ago.

Also, Please could you guys get rid of all that stuff blocking the fields to the forms on your site? It really gets in the way...

 

[PBCool]

Done. The usual troubleshooting, reboot etc. didn't work. Went down about 15 minutes ago.

Also, Please could you guys get rid of all that stuff blocking the fields to the forms on your site? It really gets in the way...

Sure only on mobile obviously?

 

[Splinter]

About to sign up with you guys. Any feedback on that?

 

[Bryn]

About to sign up with you guys. Any feedback on that?

Yeah. Why only now? These guys have been the best for ages already.

 

[Mike Hoxbig]

Sure only on mobile obviously?

Yeah mobile, but think I saw it on desktop too.

Line is still dead. Can you please check for me? I don't want to wait until 8am for support to get back to me. This is when I do my gaming. Thanks...

 

[Bighit]

About to sign up with you guys. Any feedback on that?

Signed up Saturday night, been having an awesome internet experience since then. Even the news server works! There are a lot of familiar names in this thread...

 

[PBCool]

Yeah mobile, but think I saw it on desktop too.

Line is still dead. Can you please check for me? I don't want to wait until 8am for support to get back to me. This is when I do my gaming. Thanks...

Yeah but on the full site it's not an issue right, saying only on mobile it's an issue?

We have no ability to check lines from SADV, there are no issues on our side. So will have to wait for SADV support anyway.

 

[Splinter]

Yeah. Why only now? These guys have been the best for ages already.

Because my first fibre option (Vumatel) is only going active at the end of the month. Hopefully.

 

[Splinter]

Signed up Saturday night, been having an awesome internet experience since then. Even the news server works! There are a lot of familiar names in this thread...

Just giving PBCool a bit of a rev

Edit: He knows I will be the worst customer if service is not up to scratch..

 

[Sinbad]

[MENTION=394133]PBCool[/MENTION] I'll pay good money to have splinter's ip somehow blocked from mybb in some weird unsolvable way

 

[Splinter]

[MENTION=394133]PBCool[/MENTION] I'll pay good money to have splinter's ip somehow blocked from mybb in some weird unsolvable way

No doubt. What you cannot handle; you want be gone.

 

[TheMightyQuin]

I have a brand new Vumatel installation with WA account.

The internet sucks and they're playing the blame game on a 2 week old installation.

See latest trace results below:

Tracing route to e6858.dsce9.akamaiedge.net [84.53.159.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2761 ms 1 ms 1 ms 196-212-63-1.wa.co.za [196.212.63.1]
3 2 ms 1 ms 1 ms 196.38.74.43
4 1665 ms 2 ms 2 ms 196.35.115.140
5 2768 ms 2 ms 2 ms mi-za-cpt-p7-te0-0-0-0.ip.isnet.net [168.209.6.12]
6 168 ms 166 ms 175 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
7 142 ms 143 ms 143 ms 195.66.226.81
8 153 ms 153 ms 155 ms a84-53-159-41.deploy.static.akamaitechnologies.com [84.53.159.41]

Trace complete.

Noob question: can I "test" a Cool Ideas account on my router and will a Cool Ideas acount run on a Vumatel backbone?

 

[Sinbad]

Trenched or aerial?

 

[Tinuva]

I have a brand new Vumatel installation with WA account.

The internet sucks and they're playing the blame game on a 2 week old installation.

See latest trace results below:

Tracing route to e6858.dsce9.akamaiedge.net [84.53.159.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2761 ms 1 ms 1 ms 196-212-63-1.wa.co.za [196.212.63.1]
3 2 ms 1 ms 1 ms 196.38.74.43
4 1665 ms 2 ms 2 ms 196.35.115.140
5 2768 ms 2 ms 2 ms mi-za-cpt-p7-te0-0-0-0.ip.isnet.net [168.209.6.12]
6 168 ms 166 ms 175 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
7 142 ms 143 ms 143 ms 195.66.226.81
8 153 ms 153 ms 155 ms a84-53-159-41.deploy.static.akamaitechnologies.com [84.53.159.41]

Trace complete.

Noob question: can I "test" a Cool Ideas account on my router and will a Cool Ideas acount run on a Vumatel backbone?

Looks like Vumatel trenched.

Hop 2 is on the Vumatel network before it hits the ISPs network at hop 3. There is a chance there is something wrong with your line or the port from your router to the ONT.

I would still suggest moving to CISP and then have CISP support work with Vumatel to sort out your issue. Alternatively you can try the WA support and get the line issue sorted.