I must say that I have been quite surprised by 8ta's severe service improvements! While it's a little rough around the edges, they heading in the right direction.
Two technical people have been to my place (desktop support and then a networking technician) from 8ta because of the 0% coverage. The network guy requested a boost of power to the closest mast with no effect, they then requested a mast rotation (?!) with no luck. I was then advised that I would get a free booster aerial installed an everything but then was later told that they are going to boost power to all masts in my area and then take it from there.
I must say that i was appalled with the initial service I received from them but I'm actually quite impressed with them now even though my connection is not working.
Two technical people have been to my place (desktop support and then a networking technician) from 8ta because of the 0% coverage. The network guy requested a boost of power to the closest mast with no effect, they then requested a mast rotation (?!) with no luck. I was then advised that I would get a free booster aerial installed an everything but then was later told that they are going to boost power to all masts in my area and then take it from there.
I must say that i was appalled with the initial service I received from them but I'm actually quite impressed with them now even though my connection is not working.