Crystal Web ADSL performance feedback thread Part 3...

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I had issues now too. Switched from UnoTelly to Google DNS. Issues gone.

EDIT: "Issues"=sites failing to resolve, slow browsing and YouTube performance (hello 144p!).
 
Unotelly DNS is having major issues since Netflix began blocking them. It's not related to our network at all as Unotelly are not related to Crystal Web. If you have to switch back to our DNS you do need to reboot the router, flush, and/or reboot connected devices. There are some alternatives posted on mybroadband as well...
 
DJ... said:
Unotelly DNS is having major issues since Netflix began blocking them. It's not related to our network at all as Unotelly are not related to Crystal Web. If you have to switch back to our DNS you do need to reboot the router, flush, and/or reboot connected devices. There are some alternatives posted on mybroadband as well...
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fkit it's almost time to boycott netflix.
 
DJ... said:
Not really their fault. Only way to get better content is to work with the rights holders on this...
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Going after Unotelly's infrastructure is not cool.
Stop the bypassing, fine. Kill the paypal agreement? Not fine. DoS the DNSs? Not fine.

I love my mikrotik
can put in a whole LIST of DNSs, with a short timeout on each... one of them is bound to work :D
 
Sinbad said:
Going after Unotelly's infrastructure is not cool.
Stop the bypassing, fine. Kill the paypal agreement? Not fine. DoS the DNSs? Not fine.

I love my mikrotik
can put in a whole LIST of DNSs, with a short timeout on each... one of them is bound to work :D
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Not sure that was Netflix. Quite sure that pressure actually came from certain content protection groups in the states. Also coincided with certain attacks on, um, certain other sources of content...
 
DJ... said:
Not sure that was Netflix. Quite sure that pressure actually came from certain content protection groups in the states. Also coincided with certain attacks on, um, certain other sources of content...
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blegh.


on a lighter note there's a piece of glass coiled up in a box on my outside wall ... :D
 
Sinbad said:
blegh.


on a lighter note there's a piece of glass coiled up in a box on my outside wall ... :D
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And there's ink ready to print on paper, with a ton of glass from your side to ours. It's just a waiting game now for a few reasons, but ready to go...
 
DJ... said:
And there's ink ready to print on paper, with a ton of glass from your side to ours. It's just a waiting game now for a few reasons, but ready to go...
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Scheduled date for my zone to go live is 14 March. I am the first installation on the list..
 
DJ... said:
It's actually one of the reasons I encourage moving a line to an ISP. It is incredibly simple to move it around thereafter and do with it what you please.
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Oh really? My line is currently with my old ISP, and I've been dreading getting the old ISP account cancelled because of the line issue (being offline for several days is not an option for me). I was thinking of just getting it moved back to Telkom or Telkom-With-Another-Name to avoid this hassle in the future, but if you guys can take it over from my old ISP without downtime, then I think I'd prefer that.

On another note, your daytime/nighttime data accounting seems to be somewhat off. I've been noticing this since I switched over but hadn't done any real measurements to test this with 100% certainty till now. According to your emails, I had used 27915MB normal data yesterday morning and 30132MB this morning, for a total daytime usage yesterday of 2217MB. According to my own measurements on my router, using vnstat's hourly output and adding up the numbers from yesterday from 6 till midnight, I used 1289.9MB, or a bit over half of what you guys claim. My router is running ntpd, so the time is accurate on it. How come?
 
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new_in_za2 said:
Oh really? My line is currently with my old ISP, and I've been dreading getting the old ISP account cancelled because of the line issue (being offline for several days is not an option for me). I was thinking of just getting it moved back to Telkom or Telkom-With-Another-Name to avoid this hassle in the future, but if you guys can take it over from my old ISP without downtime, then I think I'd prefer that.

On another note, your daytime/nighttime data accounting seems to be somewhat off. I've been noticing this since I switched over but hadn't done any real measurements to test this with 100% certainty till now. According to your emails, I had used 27915MB normal data yesterday morning and 30132MB this morning, for a total daytime usage yesterday of 2217MB. According to my own measurements on my router, using vnstat's hourly output and adding up the numbers from yesterday from 6 till midnight, I used 1289.9MB, or a bit over half of what you guys claim. My router is running ntpd, so the time is accurate on it. How come?
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Any download kicked off between 00:00 and say 00:30 could still count as daytime. It depends on when your libe refreshes it's connection at the exchange to update the session time.

It happens. I've just set all my downloaders to 00:45. No more issues.
 
Orihalcon said:
Any download kicked off between 00:00 and say 00:30 could still count as daytime. It depends on when your libe refreshes it's connection at the exchange to update the session time.

It happens. I've just set all my downloaders to 00:45. No more issues.
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Hi there. I am a long time viewer on these forums and I am a big fan of Crystal Web. I moved to you guys when Afrihost sucked really terribly last year and you have been wonderful overall. But this issue with daytime/nighttime data has been confusing me alot. If the nighttime data is free between midnight and six why is it sometimes not? I understand that the way the packets are time stamped has something to do with it but surely if you guys say that data is free between 0h00 and 06h00 then setting my downloader to 0h45 kind of defeats the purpose? I'm not trying to criticise you here. I'm just trying to understand? Thankyou
 
KaydenL said:
Hi there. I am a long time viewer on these forums and I am a big fan of Crystal Web. I moved to you guys when Afrihost sucked really terribly last year and you have been wonderful overall. But this issue with daytime/nighttime data has been confusing me alot. If the nighttime data is free between midnight and six why is it sometimes not? I understand that the way the packets are time stamped has something to do with it but surely if you guys say that data is free between 0h00 and 06h00 then setting my downloader to 0h45 kind of defeats the purpose? I'm not trying to criticise you here. I'm just trying to understand? Thankyou
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I'm sure some technical guru will explain it all better and correct me, but the issue the session log time at the exchange.

When you dail up at say 23:40, that session might only refresh at 00:40. So any download started in that gap counts as 23:40. It carries the session start time. Or something to that effect. Very annoying...
 
KaydenL said:
Hi there. I am a long time viewer on these forums and I am a big fan of Crystal Web. I moved to you guys when Afrihost sucked really terribly last year and you have been wonderful overall. But this issue with daytime/nighttime data has been confusing me alot. If the nighttime data is free between midnight and six why is it sometimes not? I understand that the way the packets are time stamped has something to do with it but surely if you guys say that data is free between 0h00 and 06h00 then setting my downloader to 0h45 kind of defeats the purpose? I'm not trying to criticise you here. I'm just trying to understand? Thankyou
Click to expand...

In South Africa we are currently limited to Telkom's DSL infrastructure. This infrastructure only sends usage updates to ISPs every hour about your connection. So there is no granular way to record usage down to the minute, no matter how we try. So we take the session usage start time as the metric here. Because the usage from Telkom doesn't update at a set time for everyone's connections, some Telkom usage updates will send at around 00:30 for example but the session actually began an hour before that. There is no way for the ISP to split that session up in any way into more granular data however there are a few ways that we can potentially look at alternates, which we are in the process of. The short answer is due to the limitations of Telkom's usage updates to ISPs...
 
DJ can't you pull flow info from your traffic management devices, rather than relying on telkom?
 
Sinbad said:
DJ can't you pull flow info from your traffic management devices, rather than relying on telkom?
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They manage traffic and don't log that sort of thing, else you'd need routers with TB of storage, massive cpus, and be performing real-time IP vs PPP username cross references and data logging. You'd essentially DOS your own infrastructure with every check. They're just not designed for performing the accounting part of AAA and rightly so, which is why the authoritative usage record must come from the radius. And what happens when the endpoint server drops the packet? You'd have a nightmare trying to reconcile this with the authoritative radius record. You can export analytics but not to that granular level of detail and not even close to real-time which would be needed...
 
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