Crystal Web DSL performance feedback thread Part 4...

[sucked]

yes

Ok dankie

 

[Icemanbrfc]

yes

To what?

 

[Icemanbrfc]

That sounds like the default state for an ADSL line. I know that because after the telscum techie came to fix my line, it connected at default 2Mbps. He phoned a call centre person to change the profile back to 4Mbps, maybe that action still needs to take place on your line to restore your fibre/VDSL to the correct profile.

I know the Telkom dude said he was moving me to Interleave, but line has been stable on fast path for like a long time. He is now basically saying my line is not stable?

 

[MickeyD]

To what?

to the new account details provided in the mail.

 

[AfricanTech]

To what?

You go to the new portal and lookup your new router name and password under the services side tab.

Once you click on your service description on the left, you see a miniscule icon on the right hand side that allows you to change the password as well.

 

[Ho3n3r]

to the new account details provided in the mail.

Amazing that you have to explain it, since the email is self-explanatory.

 

[Icemanbrfc]

to the new account details provided in the mail.

You go to the new portal and lookup your new router name and password under the services side tab.

Once you click on your service description on the left, you see a miniscule icon on the right hand side that allows you to change the password as well.

Aah i havent done that yet. Im still on my old details. When does the old ones fall away?

 

[MickeyD]

Aah i havent done that yet. Im still on my old details. When does the old ones fall away?

The new ones move you onto Evonet network.

If you have not changed your service should be very poor right now.

 

[Icemanbrfc]

Amazing that you have to explain it, since the email is self-explanatory.

Um no...i know that. The poster above asked if he must change the router Settings. I asked to what, assuming its something else besides your new credentials

 

[sucked]

The new ones move you onto Evonet network.

If you have not changed your service should be very poor right now.

Thank you. All good now. Normal speed back

 

[StevenC]

The best part about that email was the attention to detail that CW has been displaying lately.

please ensure that you do so before Sunday 09 April 2018.

 

[Mephisto_Helix]

Nah the best part is that when you use the new network it's still 5x worse than the old ...... I mean come on CW

 

[ArnoVermeulen]

Nah the best part is that when you use the new network it's still 5x worse than the old ...... I mean come on CW

Not gonna like this.. But I work well with both my Afrihost and VOX aacounts

 

[StevenC]

Yep, can't even load in to the training room in Overwatch due to how well they have dealt with the DDoS situation.

Time to download the moer out of this account.

 

[Orihalcon]

I had to VPN into work yesterday...was unstable as hell on CW network. Was dropping every 8-13 minutes. Had to switch to a 1gb account from VoX. Needless to say it worked perfectly on VoX.

Good news however is that CPE got installed yesterday. One step closer to ditching this ISP. Cancellation is in but I've not seen movement on it yet.

 

[Hectic]

Did CW just die for anybody else?

Edit:
and it is back.

 

[Meester]

Okay, so straight up, I think those of us on Cape Town are having our traffic routed to JHB then down.

Currently finding out from their live support if I can remain on an IS based account or if all customers will be moved to EVO.

Correct, same problem as a CapeTown user ;( (Strange, it seems to be routing through FrogFoot, a WesternCape based company )
And now, it seems that we all are to be moved to EvoNet away from IS ;(

 

[Meester]

Did CW just die for anybody else?

Edit:
and it is back.

I was told this morning by the Livechat SupportWarrior that CapeTown should be better in about a week's time,....
/me tapping feet and wondering

 

[Hectic]

I was told this morning by the Livechat SupportWarrior that CapeTown should be better in about a week's time,....
/me tapping feet and wondering

Another week is close to the cut-off date to cancel this month.

 

[Moridin]

I have had it with this ISP.

Can't even watch a video on Twitch. Current download speed is less than 2Mb/s