Crystal Web DSL performance feedback thread Part 4...

[Johnatan56]

Ping was 320, 21h01 down to 180ms.

 

[Icemanbrfc]

What happened to CW management? Posted a few times, then gone again.

 

[wingnut771]

I have no complaints with my 150GB Xtreme account.

 

[Orihalcon]

I have no complaints with my 150GB Xtreme account.

Yea it seems the issue is localized to the southern region during peak times

 

[kohlhtor]

On exactly 18:00 speed drop half

 

[maxum]

Most likely shaping.

 

[georgelza]

And they will of course say they can't find anything wrong!

G

 

[Orihalcon]

And like clockwork as soon as 18:00 starts. Ping goes to hell on CW.

 

[ShoalDiverSA]

This is not really a CW issue, but the fact that I'm not a Telkom ISP customer is relevant, I believe.

I've just found that my router drops out for a few minutes while the Telkom ACS server to configure it ("Telkom ACS server is busy configuring the router"). There is a section "TR-069" in the router config (D-Link DSL2750U). I found something about this on myBB, but it wasn't really clear whether having this enabled for non-Telkom ISP customers has any value. I'm disabling it in the meantime to stop the random disconnects, but I was wondering whether there may be a good reason to put up with this behaviour?



Thanks.

 

[Johnatan56]

This is not really a CW issue, but the fact that I'm not a Telkom ISP customer is relevant, I believe.

I've just found that my router drops out for a few minutes while the Telkom ACS server to configure it ("Telkom ACS server is busy configuring the router"). There is a section "TR-069" in the router config (D-Link DSL2750U). I found something about this on myBB, but it wasn't really clear whether having this enabled for non-Telkom ISP customers has any value. I'm disabling it in the meantime to stop the random disconnects, but I was wondering whether there may be a good reason to put up with this behaviour?

View attachment 452119

Thanks.

I'd have left it off even as a Telkom ISP client unless I waa s requested to turn it on it I was having problems.

 

[ph4t3]

I've cancelled with Crystal Web after continuous and ongoing issues, and moved on to Afrihost (see how long that lasts).

 

[Seeyou]

Wow, very surprised at the 180 degree turn-around on CW feedback over the last few months. Was seriously considering them as a fibre provider. What happened?

 

[Xfx]

Considering taking out a 10mb capped account with CW...
Any testimonials?

 

[ProfA]

Considering taking out a 10mb capped account with CW...
Any testimonials?

Brilliant ISP. Been voted the best ISP since 1992.

 

[Sinbad]

Wow, very surprised at the 180 degree turn-around on CW feedback over the last few months. Was seriously considering them as a fibre provider. What happened?

A DDoS attack caused some problems in throughput and with packet loss, and support weren't very good at handling the comms around it to be honest.

This is my line right now:

 

[Sinbad]

And before you ask - yes, that's an international download

[micro.desktop] ➤ tracert www.mirrorservice.org

Tracing route to www.mirrorservice.org [212.219.56.184]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.1.1]
2 <1 ms <1 ms <1 ms 196-212-61-1.dynamic.ftth.broadband.is [196.212.61.1]
3 <1 ms 1 ms <1 ms cdsl2-rba-vl151.ip.isnet.net [196.38.73.10]
4 <1 ms <1 ms <1 ms 196.38.73.157
5 1 ms 3 ms 3 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163]
6 164 ms 163 ms 165 ms core2b-dock-pos-0-3-4-0.ip.isnet.net [168.209.201.65]
7 167 ms 167 ms 167 ms xe-4-3-2.edge3.london1.level3.net [195.50.124.33]
8 160 ms 160 ms 160 ms ae-124-3510.edge5.london1.level3.net [4.69.166.37]
9 160 ms 160 ms 160 ms ldn-b5-link.telia.net [213.248.96.37]
10 177 ms 162 ms 162 ms ldn-bb2-link.telia.net [62.115.137.192]
11 161 ms 172 ms 163 ms ldn-b4-link.telia.net [62.115.119.145]
12 184 ms 184 ms 184 ms jisc-ic-318433-ldn-b3.c.telia.net [62.115.148.159]
13 174 ms 174 ms 193 ms ae24.londhx-sbr1.ja.net [146.97.35.197]
14 163 ms 163 ms 163 ms ae29.londpg-sbr2.ja.net [146.97.33.2]
15 163 ms 163 ms 164 ms ae30.londtw-sbr2.ja.net [146.97.33.6]
16 165 ms 164 ms 165 ms kpsn.londtw-sbr2.ja.net [146.97.41.86]
17 177 ms 177 ms 177 ms 212.219.171.222
18 163 ms 163 ms 163 ms www.mirrorservice.org [212.219.56.184]

 

[Seeyou]

Hmm, not all bad then. Maybe I should trial them while I'm waiting on Openserve to complete the last part of the install. Which account type are you on?

 

[Mr Scratch]

Hmm, not all bad then. Maybe I should trial them while I'm waiting on Openserve to complete the last part of the install. Which account type are you on?

Definitely give their 1GB trial a go.

 

[Sinbad]

Hmm, not all bad then. Maybe I should trial them while I'm waiting on Openserve to complete the last part of the install. Which account type are you on?

100/100 uncapped unshaped vumatel

 

[maumau]

Definitely give their 1GB trial a go.

Does the 1GB trial allow him to change ISPs if he wants to? I thought it was a mission with fibre.