saa044
Expert Member
CW I sent you a PM. 
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Will you be watching the FIFA World Cup Final?
Crystal Web (NEW ISP) ADSL Feedback
- Thread starter Taranis
- Start date
- Status
- Joined
- May 24, 2014
- Messages
- 3,978
- Reaction score
- 0
Something is iffy with the system. We're seeing some internal disconnects from the chat from the agents' sides - there's a setting somewhere I need to fix that I'm looking for. Apologies. But always give it a second and it will report back properly.
Lord Nikon6
Expert Member
- Joined
- May 10, 2010
- Messages
- 1,419
- Reaction score
- 16
Might be shaping on nntp, or ssl nntp traffic.
saa044
Expert Member
Thanks for the speedy reply CW, appreciate it.
I'm with news demon currently so yes it has to.
HavocXphere
Honorary Master
Is the EFT reference the full name or the account? Usually its the account...but the invoice says customer name?
Anyway....so far so good. Very fast response times. Though something does still feel a hint off with the international.
Anyway....so far so good. Very fast response times. Though something does still feel a hint off with the international.
- Joined
- May 24, 2014
- Messages
- 3,978
- Reaction score
- 0
Full name. We're finalising the unique identifiers across all systems, so this is a temporary measure to make life easy for finance to manually reconcile for now, until the site is launched with the online payment system.
slasherjdc
Senior Member
Might as well add after your chat ends you can't save/view a history of chat it gives an error.
Last edited:
mika1000
Expert Member
downloads seem to be ok but still not near OW speeds...
general browsing also seem to be ok and much better than OW...
total experience still a bag of mixed nuts...
general browsing also seem to be ok and much better than OW...
total experience still a bag of mixed nuts...
- Joined
- May 24, 2014
- Messages
- 3,978
- Reaction score
- 0
Hi Slasher,
I can't replicate this on our end. Paul and I just had an argument over our live chat and emailing the transcript worked here. Please send us the error you received so that we can investigate.
slasherjdc
Senior Member
I closed it afterword but then saw you made a post about it. i think it only happens if your chat gets disconnected
EDIT:might have been a one time bug because the internet hates me
Last edited:
saa044
Expert Member
Did you see the part where they are waiting for hardware to fix the international issue? Which should be between Friday and Monday.
Messugga
Honorary Master
I think you might be missing what he's trying to say. When your chat errors out, you can't email a transcript.
- Joined
- May 24, 2014
- Messages
- 3,978
- Reaction score
- 0
If that's what he meant then yes, I misunderstood.
Messugga
Honorary Master
Well I might be wrong too...
slasherjdc
Senior Member
Well no i mean't what you thought(i hadn't tested that feature before) but it seem yes to reproduce it you have to error out :/
Haven't been able to connect to the news server as of yet...
Without posting too much on a public forum, here is part of the error message I get from my newsreader: (10061, "Failed to connect: (10060, 'timed out') -1@***********")
Ah well, looks like it's torrents again >.<
Without posting too much on a public forum, here is part of the error message I get from my newsreader: (10061, "Failed to connect: (10060, 'timed out') -1@***********")
Ah well, looks like it's torrents again >.<
If you pop onto the live chat I can look into it
RichardG
Honorary Master
Definitely will jump ship to Crystal Web, once my home line is installed and adsl...
- Status