Crystal Web (NEW ISP) ADSL Feedback

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stefan9 said:
Connected fine but latency is a bit high currently. Getting 300+ ms to elder scrolls online and my international mumble server while sub 200ms when I switch to the webafrica backup account.
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Web Africa uses IS see? :)
 
Update: I've never been able to use Acestream to stream HD sport before.
Now I can.
Currently watching SA vs Germany Mens hockey.
 
stefan9 said:
Connected fine but latency is a bit high currently. Getting 300+ ms to elder scrolls online and my international mumble server while sub 200ms when I switch to the webafrica backup account.
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Replied to your support query - we'll get to the bottom of this for you...
 
Electric said:
Is there a way to track or usage?
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Yes, all uncapped accounts receive a daily usage update with a link to a live usage tracking site where they can view usage up to the previous connection. So it won't count the usage of your current connection until it disconnects or we run our once-a-day tool to pull this data on uncapped accounts...

Once our customer portal launches all of this will be available to you from a single site...
 
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Thanks CW,

I have now switched over to my original account. All running peachy.
 
Crystal Web said:
Yes, all uncapped accounts receive a daily usage update with a link to a live usage tracking site where they can view usage up to the previous connection. So it won't count the usage of your current connection until it disconnects or we run our once-a-day tool to pull this data on uncapped accounts...

Once our customer portal launches all of this will be available to you from a single site...
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Great :cool:
 
Yeah my IS speedtests are better and on Diablo 3 my latency is 280 with Cw and about 220 with IS. But CW just feels smoother when playing.
 
Haha, yeah, for me personally that is some of the best speedtests I had so far. As for streaming, Netflix seems to be streaming about the same as my IS account, however it does seem almost like there might be more or about the same amount of dips if I monitor the bandwidth usage while streaming. Getting about the same amount of buffering pauses if I force streaming at 2350 (low 720p). I am currently streaming from Netflix Sweden if that makes a difference.

As for torrents, they peak out my line. Youtube is streaming perfectly at 720p on my 2Mb line.
 
Centaur said:
Haha, yeah, for me personally that is some of the best speedtests I had so far. As for streaming, Netflix seems to be streaming about the same as my IS account, however it does seem almost like there might be more or about the same amount of dips if I monitor the bandwidth usage while streaming. Getting about the same amount of buffering pauses if I force streaming at 2350 (low 720p). I am currently streaming from Netflix Sweden if that makes a difference.

As for torrents, they peak out my line. Youtube is streaming perfectly at 720p on my 2Mb line.
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Don't think Netflix can stream at HD quality on a 2MB without noticeable buffering.... expecting a bit too much there ?

You need at least a 4MB line to get HD playing decently.
 
Fjorko said:
Don't think Netflix can stream at HD quality on a 2MB without noticeable buffering.... expecting a bit too much there ?

You need at least a 4MB line to get HD playing decently.
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Netflix plays fine on low 720p on a 2Mb line. It just depends on your ISP (IS accounts are usually the best, if they don't have any problems). The buffering is really seldom. I once watched an entire movie in low 720p with it only buffering one time. Its watchable.
 
For the Diablo gamers out there running uncapped:

eu.battle.net 1 June 1230pm.jpg
 
Is it a schlep to move my telkom line from Afrihost to you guys? What's the process?
 
Sinbad said:
Is it a schlep to move my telkom line from Afrihost to you guys? What's the process?
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It's just some admin. You need to request that Afrihost migrate/transfer the line back to Telkom. Once you're a customer it's then a simple process for us to facilitate the migration to us - we simple need you to request it via email and we process the transfer. we can only do this once the line is back with Telkom, which can take anywhere from 2 days to 2 weeks. Same applies to moving the line to us - we're at Telkom's liberty there.

The process is easy though, and requires next to no effort on your part...
 
Crystal Web said:
It's just some admin. You need to request that Afrihost migrate/transfer the line back to Telkom. Once you're a customer it's then a simple process for us to facilitate the migration to us - we simple need you to request it via email and we process the transfer. we can only do this once the line is back with Telkom, which can take anywhere from 2 days to 2 weeks. Same applies to moving the line to us - we're at Telkom's liberty there.

The process is easy though, and requires next to no effort on your part...
Click to expand...
Yeah, but when I did that I got double billed the one month, Telkom eventually credited me though.
 
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