Crystal Web (NEW ISP) ADSL Feedback

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I tried the test account weeks ago but for some reason it crapped out on me, barely had time to test it properly though.

Still wanna support you guys though, what will the price of a 10Mb uncapped account be?
 
feo said:
I tried the test account weeks ago but for some reason it crapped out on me, barely had time to test it properly though.

Still wanna support you guys though, what will the price of a 10Mb uncapped account be?
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Hi feo,

Sorry about the test account giving you troubles back then. Full pricing information will be released once we officially launch. We are still in the pre-launch phase. Hope you can hold out for a few more weeks until then...
 
Crystal Web said:
Hi feo,

Sorry about the test account giving you troubles back then. Full pricing information will be released once we officially launch. We are still in the pre-launch phase. Hope you can hold out for a few more weeks until then...
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Those 3 ...'s are legendary here since CW came to life lol.
 
MickeyD said:
Is this now the OFFICIAL CW thread?
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Nope

we haven't officially launched :)
the norm has been for capped and uncapped accounts to have separate feedback threads and in the case of Afrihost Mobile for a separate thread for the mobile. Because of product classes have not yet been finalized it isn't possible to create threads for each of the classes without revealing proprietary and unfinalized information
 
DJ... said:
No, not yet, but seeing as it exists we'll use it for now. Any official Crystal Web thread will be started by a Crystal Web representative...
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Paul Hjul said:
Nope

we haven't officially launched :)
the norm has been for capped and uncapped accounts to have separate feedback threads and in the case of Afrihost Mobile for a separate thread for the mobile. Because of product classes have not yet been finalized it isn't possible to create threads for each of the classes without revealing proprietary and unfinalized information
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jus' checkin' ....

Some folks seem to think it is! :p
 
MickeyD said:
jus' checkin' ....

Some folks seem to think it is! :p
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it is actually amazing how large a response we have received from the market to our unpublicized entry, it really is evident that the sector is awaiting catalysts to propel things forward

now if only Telkom were to fully come to the party on LLU, or at least allow service providers to aggregate billing on analogue lines ...
 
Just signed up....now waiting for 1 July...hope it's gonna be worth it.
 
Is it just me or did things go slightly wrong end up with regards to international connectivity? YouTube won't stream smoothly but it's been working well all morning/early afternoon.
 
CW was just wondering, saw earlier that a user is moving to a complex without Telkom Lines. Any chance you guys are going to break out in the wireless medium for people in these situations? Because what other option is there really for uncapped?
 
Hi messuga,

Yes, there is an issue with the international link at the moment. For the time being please see below for a solution and let me know if you'd like to take us up on the temp solution. I know you initially weren't on the communication list, but that has been amended.

Crystal Web said:
Hi all,

An email should be in your inbox shortly from Shaun and everyone at Crystal Web regarding the international issue and the resolution. Thank you to everyone for your continued support, patience, understanding, and encouragement. We hope that the solution will be acceptable to everyone, and go to show our level of commitment to delivering the best possible internet experience in South Africa.

Crystal Web Team
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Crystal Web said:
For those of you with similar patience issues to me, please click here - http://eepurl.com/WcZhX to see the mail...
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saa044 said:
CW was just wondering, saw earlier that a user is moving to a complex without Telkom Lines. Any chance you guys are going to break out in the wireless medium for people in these situations? Because what other option is there really for uncapped?
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We do have solutions for these customers. Please either send me the details or have them get in touch with me directly so that we can facilitate something for them...
 
Crystal Web said:
We do have solutions for these customers. Please either send me the details or have them get in touch with me directly so that we can facilitate something for them...
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WOW, no I don't know anyone in that current situation, but man soooo great to see you looking out for everyone.
 
Busy watching World XV game in hd via wiziwig sopcast on CW. Absolutely no buffering at all.
 
getafix33 said:
Busy watching World XV game in hd via wiziwig sopcast on CW. Absolutely no buffering at all.
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Yep, that's the interesting thing. Netflix is doing multiple FHD streams flawlessly, just some other services are struggling. Not too fussed with it though, to be honest.
 
Having a few issues with Youtube on my side but Netflix works without a hitch
 
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