Crystal Web (NEW ISP) ADSL Feedback

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Why'm I still getting usage notifications for my uncappedbuss account?
 
ps, how's your mikrotik doing?
Mine's still Order Processed: Ready for UPS...

:/
 
Sinbad said:
I'm not using it. I think Gladys is... ;)


/edit

Nope, even Gladys is avoiding it!
Daily usage stats for [email protected]
Username [email protected]

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Yup, no sharing of accounts here.

I spotted the issue on your account. We left the migration on the old account as we're moving accounts to new realms which allows us to do some awesome things on our side for you. Yours has been sorted though. No more notifications from us.
 
Paparazzi said:
At least you guys are getting usage notifications
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We're going to release a small portal for you guys to track usage now as well. Should be released very shortly - just trying to ensure that we don't bring down the radius when we release it, so there's load testing happening.
 
Electric said:
They stopped notifications a while back.
Go online to check it.
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Please use our official communications instead. That is not the usage portal, and is going to show incorrect data as well. Please don't post these links any longer, guys.

We're building far better and more accurate systems, and deprecated systems such as these are never released by us to customers, and we hope you guys will hold tight for a bit so that we can release the portal rather than posting this old piece of junk.
 
Sinbad said:
ps, how's your mikrotik doing?
Mine's still Order Processed: Ready for UPS...

:/
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Mine is ticking over at the moment..

I am going to have to do a complete network rethink/redesign when I get those new toys later this week.... so not playing with it too much atm tbh.
 
Crystal Web said:
We're going to release a small portal for you guys to track usage now as well. Should be released very shortly - just trying to ensure that we don't bring down the radius when we release it, so there's load testing happening.
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Great news, what I want to hear :)
 
Crystal Web said:
Tested now. Not actual HD but far better. Peering issues remain though and it's one of those services where every ISP has looked at it and pretty much accepted that there's nothing more that we can do to better the performance now - it's up to them.
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Yeah, it's probably 60% better than SD but still 40% short of full HD!! Decent though...
 
Crystal Web said:
Please use our official communications instead. That is not the usage portal, and is going to show incorrect data as well. Please don't post these links any longer, guys.

We're building far better and more accurate systems, and deprecated systems such as these are never released by us to customers, and we hope you guys will hold tight for a bit so that we can release the portal rather than posting this old piece of junk.
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Ok then.
 
Electric said:
Ok then.
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Sorry, wasn't trying to be rude there at all. Just would prefer that customers use the new systems we're putting in place that are developed specifically for the new products. :)
 
Crystal Web said:
Sorry, wasn't trying to be rude there at all. Just would prefer that customers use the new systems we're putting in place that are developed specifically for the new products. :)
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Too late, offense has been taken.
I will forget this happened for a......... small fee?
 
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