What is Trusted mode?
Trusted mode in CS:GO blocks incompatible third-party files from interacting with the game and is enabled by default for all CS:GO players.
Why do incompatible files need to be removed to matchmake?
Incompatible files must be removed to ensure a fair game for all players. Any time we cannot verify files interacting with CS:GO's game process you will be asked to restart the game in Trusted Mode.
I was told I have incompatible files. How do I launch in Trusted mode?
You may resolve this error by following the prompts in-game and clicking 'RESTART TRUSTED'. This will restart CS:GO in Trusted mode and block any incompatible files from interacting with the game.
If any third party software is required to play a non-official game mode, you will need to start CS:GO in insecure mode by adding "
-insecure" as a
launch option.
Note: when launching CS:GO in insecure mode you will not be able to play on VAC-secured servers
The software I want to use is not a cheat. How can I play CS:GO with it?
Regardless of the software you are attempting to run alongside CS:GO, if it is being marked as incompatible you will not be able to run it alongside the game in Trusted mode.
If you would like to play CS:GO using incompatible third party software you may launch the game with the
launch option "
-untrusted".
Note: playing CS:GO in Untrusted mode may negatively impact your trust score and affect the quality of your matches.
Can you tell me which files are being marked as incompatible?
No. For a number of reasons we do not disclose the files being marked as incompatible. Regardless of the files being marked as incompatible, you can resolve the issue by restarting CS:GO in Trusted mode.
What happens if I start incompatible software after the game has launched in Trusted mode?
If you start incompatible software after the game has launched in Trusted mode you may be disconnected from your match until you re-launch in Trusted mode.
Like other Competitive cooldowns, any cooldowns received for this reason cannot be removed from your account.