Cut off data when reaching cap

SaiyanZ

Executive Member
Joined
Jun 5, 2008
Messages
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Johannesburg
After using Cell C for a couple months I have found that managing data usage is much more tedious than on Telkom 8ta.

1. Number one main request: Cut off data after reaching the cap. I have a R99 (5GB + 15GB) contract which I've just gone over by a few MB by not monitoring my data closely near the end. My monthly bill has come to about R180 for those few extra MB. Not so bad but it could have been a lot worse if I didn't check my usage for another day or so.

2. The knock on effect of not cutting off data when reaching the cap is that the 15GB night owl data is much more dangerous to use if not careful. Once the daytime and night owl data is used up you start eating into OOB which can go into several GB overnight. There is a way to work around this by being careful not to set up downloads larger than the remaining night owl cap.

Telkom 8ta is so much more pleasant to use because I only ever go OOB and spend more money if I choose to do so. With Cell C I have to always monitor usage carefully to not get a huge bill at month end.
 
After using Cell C for a couple months I have found that managing data usage is much more tedious than on Telkom 8ta.

1. Number one main request: Cut off data after reaching the cap. I have a R99 (5GB + 15GB) contract which I've just gone over by a few MB by not monitoring my data closely near the end. My monthly bill has come to about R180 for those few extra MB. Not so bad but it could have been a lot worse if I didn't check my usage for another day or so.

2. The knock on effect of not cutting off data when reaching the cap is that the 15GB night owl data is much more dangerous to use if not careful. Once the daytime and night owl data is used up you start eating into OOB which can go into several GB overnight. There is a way to work around this by being careful not to set up downloads larger than the remaining night owl cap.

Telkom 8ta is so much more pleasant to use because I only ever go OOB and spend more money if I choose to do so. With Cell C I have to always monitor usage carefully to not get a huge bill at month end.

Hi SaiyanZ

Thank you for posting to us.

Kindly PM your Cell C number + contact number, we will assist with setting a limit on your line.

^BM
 
With cell C now adding additional columns instead of enforcing it next month. Example depleted all my midnight/night data completely checked my balance by SMS 14302 and noticed Cell C added additional night data which cannot be used Data: 707.26 MB.Midnight Data: 682.68 MB.Current Usage: R 0.00 excl.VAT.Next Payment: R 0.00 .Due Date:. Careful out of billing
 
Hi SaiyanZ

Thank you for posting to us.

Kindly PM your Cell C number + contact number, we will assist with setting a limit on your line.

^BM

I spoke to the guys instore about setting a limit when signing up for the R99 contract. They mentioned the limit is on amount spent and not data cap. Think they mentioned that the minimum limit is R300 which I told them to enable.
 
I don't understand why with any provider it is still possible to have data come off airtime or why out-of-bundle exists.

It should be as simple as ONLY being able to use Data if you buy a bundle. Klaar
 
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