Fulcrum29
Honorary Master
People Are Getting 'Cyberpunk 2077' Refunds and Getting to Keep The Game
CD Projekt RED offered to refund anyone, including people who bought physical copies of the game. And so far, they don't have to send the game back.
People Are Getting 'Cyberpunk 2077' Refunds and Getting to Keep The Game
CD Projekt RED offered to refund anyone, including people who bought physical copies of the game. And so far, they don't have to send the game back.
Perhaps the most interesting promise CD Projekt RED made last year was that anyone who purchased a physical copy Cyberpunk 2077
would receive a refund, even if they were unable to return the game to where they originally bought it. CD Projekt RED set a deadline for this, asking that all physical refund requests had to be submitted before December 21.
This promise brought with it a lot of interesting and weird questions. What do people do with the discs they bought? Do you just ship CD Projekt RED your copy of Cyberpunk 2077? What happens if you bought and redeemed a digital code from a retailer? And in that case, are you asking for a refund from someone like Microsoft or Sony...or a retailer like Target?
Weeks later, the company is starting to make good, and as expected, it's pretty weird!
VICE Games spoke with several Cyberpunk 2077 owners who submitted requests to CD Projekt RED in December, and have since been issued those refunds, largely via PayPal.
It's rare for a video game to arrive so broken that its developers are forced to publicly concede defeat and encourage people to return the game and ask for refunds. And while Cyberpunk 2077 isn't the most broken game that's ever been released, a combination of deception on CD Projekt RED's part and the weight of expectations caused a unique storm, prompting retailers like Best Buy and GameStop to reverse long held policies of refusing to accept returns for games people had bought and played and give them their money back.
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Yes, that's a PayPal transfer to someone for nearly $300, a refund for the collector's edition of Cyberpunk 2077 that retails for $250. (The extra money comes from the added sales tax.) That someone is Steve, who asked to keep his last name private.
The collector's edition of Cyberpunk2077 comes with a ton of stuff, in addition to a copy of the game: a massive box, a detailed statue, a map of Night City, stickers, an art book, and more. The person who received this refund has not had to send anything back, including the game. They continue to own the collector's edition, while having been refunded for buying it.
This must be exploited like crazy. I am sure many PC gamers kept their GOG copies as CDPR cannot really do anything because they, well, endorsed it.
Playstation made the right decision to stop the sales, and CDRP should have also issued a date, but it seems people may pursue this route until throughout March,
Not everyone who requested a refund has heard from CD Projekt RED yet, but the form says the developer expects "to be contacting gamers who filled out this form throughout February and March 2021." One person heard from CD Projekt RED while we were talking about how they hadn't heard from CD Projekt RED, so they are, at the moment, working through the pile.
so did CDPR make enough money to not even care? News like this will make legitimate buyers bitter.
