Data Rollover calculator bust?!

[ginggs]

So is there a confirmation on the "your current bundle is used up first, before the previous months rollover data is used" thing?

MTN sure don't do that, i don't see how Vodacom can do so either as it will only cause major issues down the line ..both in the marketing dept. and the billing department followed by a whole bunch of irate customers who feels they're being cheated.

MTN also allocate the newest bundle first, see here.

 

[Hempiz]

The problem [for Vodacom] with that is, then we have unlimited rollover. If i don't use any data for 3 months, with the bucket concept this will happen:

Month 1 : 1GB
Month 2 : 1GB + 1GB Rolled Over = 2GB
Month 3 : 1GB + 2GB Rolled Over = 3GB

So Vodacom MUST* distinguish between "rolled over data" vs "current bundle" , how else will they know the "age" of the data ?

*For their own sake

not quite... the max roll over is the size of your bundle

Month 1 : 1GB
Month 2 : 1GB + 1GB Rolled Over => 1GB
Month 3 : 1GB + 1GB Rolled Over => 1GB

 

[diabolus]

not quite... the max roll over is the size of your bundle

Month 1 : 1GB
Month 2 : 1GB + 1GB Rolled Over => 1GB
Month 3 : 1GB + 1GB Rolled Over => 1GB

Yea that's right , sorry i misread the descriptions.

 

[greg_SA]

I got a call from Vodacom after I made a complaint - I was told that your monthly bundle always gets used first - before any adhoc bundles.

So basically it is very dangerous to buy an adhoc bundle if you have a month-to-month bundle, as you'll probably loose most of the adhoc bundle. I think the safest thing is to just buy adhoc bundles as you need.

 

[diabolus]

So basically it is very dangerous to buy an adhoc bundle if you have a month-to-month bundle, as you'll probably loose most of the adhoc bundle. I think the safest thing is to just buy adhoc bundles as you need.

I believe that's the -definition- of "Ad-Hoc" bundle . I don't see why you'd buy them when you got a full monthly bundle...

 

[greg_SA]

I believe that's the -definition- of "Ad-Hoc" bundle . I don't see why you'd buy them when you got a full monthly bundle...

I bought the adhoc bundle when my monthly bundle ran out on th 26 of March. Then from 1 April, only my new monthly bundle was used, not the old adhoc first which was still valid too).

 

[Hempiz]

My understanding was that you first deplete your monthly allocation and then eat into whatever was rolled over form the previous month.

But (like you) I find the vodacom.co.za description confusing, so I've asked for clarity.

hmmm...Vodacom seems to have edited the website to reflect this now..

well, I guess it was easier/more cost effective/more profitable to modify a webpage than to modify a billing system.

But hey, at least everyone's on the same page now.