Just copying and pasting my reply from another thread, as this thread is more likely to be seen in the future:
I have successfully cancelled my DStv subscription through their site, with no issues. You just go to your profile to do it. Click disconnect and there you go.
Two things to take note of. You can disconnect up to the day before your payment date. Just to be clear, as I don't want any misunderstandings. If your payment date is the 20th, you can cancel on the 19th without owing for the next month.
The 2nd thing is to keep in mind it isn't as immediate, as they claim. I don't know how long it took them to turn off my subscription but it wasn't in the first 15 minutes after clicking disconnect. I know it was within a 4 hour time span. So I would advise you not to do this at 23:59, 23:50 or even 20:00. I'd give a few hours to do it.
Just one other thing. I did not have any long term contract of any sort with Dstv. I was a month to month basis. There may be other terms applied to those of you in a contract with them.
I have successfully cancelled my DStv subscription through their site, with no issues. You just go to your profile to do it. Click disconnect and there you go.
Two things to take note of. You can disconnect up to the day before your payment date. Just to be clear, as I don't want any misunderstandings. If your payment date is the 20th, you can cancel on the 19th without owing for the next month.
The 2nd thing is to keep in mind it isn't as immediate, as they claim. I don't know how long it took them to turn off my subscription but it wasn't in the first 15 minutes after clicking disconnect. I know it was within a 4 hour time span. So I would advise you not to do this at 23:59, 23:50 or even 20:00. I'd give a few hours to do it.
Just one other thing. I did not have any long term contract of any sort with Dstv. I was a month to month basis. There may be other terms applied to those of you in a contract with them.
