Desperately seeking help

[Boerewors]

Hi there knowledgeable folks

In an effort to get day time internet in the middle of nowhere, I have installed a wifi setup using 2.4 ghz to connect to to the internet through a wireless provider.
Sure enough my pings are a little worse than ISDN but the throughput is much better. The only and HUGE issue I have is that when I play my favourite online game City of Heroes I get disconnected every 10 minutes, thats almost exactly every 10 minutes.

I am using an Edimax wireless/LAN hub and I have set port forwarding for the ports that the game uses (didnt quite understand what the private IP address field was supposed to have so I put the static IP of my PC in). But sadly, this doesnt help.

What can be causing this very very frustrating phenomenon? Can anyone help me?

Please, very desperate here

 

[Peon]

Sounds like your Wireless provider to me. Take it up with them. Let them know in no uncertain terms that CAPS LOCK will come off and the ******* fury will be unleashed if they dont fix it.

 

[Boerewors]

They did say that they use 2 ADSL lines at their base to switch between for load balancing, could this be the issue? Does the game not like being switched?

 

[Boerewors]

When these people try and forward the game ports to one line it blocks access to those ports. What can I do?