Did Cell C deactivate Vodacom roaming on my sim?

Good day daiyaan

Cell C has not disabled any roaming with VC.
Please can you send me your number will send it to provisions to check.

Regards
~AM~
 
I msg'd you . Please resolve asap, its really frustrating
 
GooD day All

Compliments of the season.

****daiyaan
Was on leave and all these public holiday wow.
I have look in to the case i logged for you.
Just clearing up some stuff, but they are on it.

Regards
~AM~
 
Thanks CellC, same to you. Just getting impatient now :/
 
Same problem here,

I haven't had internet when roaming on Vodacom since I joined RBM almost a year ago, fortunately I carry a blackberry as well. I have also had issues where I have no signal at all for long periods while my second phone using a Vodacom sim has full signal.

I am getting to the point where carrying two phones and missing business calls due to poor signal is becoming a problem, might have to port back to Vodacom.
 
I have the exact same issue as well. In fact I can't even use my Red Bull Mobile anymore, just ended up forwarding all calls to my MTN number :-(
 
@linoman know how you feel.

I have thought of forwarding all my calls from my business number (RBM) to the Vodacom sim (prepaid) but the main reason for moving to RBM was for the data voice offered in the package.

Going to have to look at porting business number back to Vodacom and using RBM package for personal calls and surfing.
 
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C'mon Cell_C, let us know what's happening... is there new APN info required for RBM to roam on Vodacom? Can't access the RBM portal with the old setting either, so something has changed.

Please advise...
 
Holidays are long gone and roaming problem is still not fixed. CellC (Armando), is there any provisional date when if ever this problem might get fixed? The problem was reported end of November and obviously almost two months are not long enough for CellC (the company) to address the issue. My next holiday is end of February. CellC (Armando) do you think roaming might be working by then?
 
same here, when i needed it most (holidays) i couldnt have and internet connection in vodacom coverage.

Please assist cellc.
 
Hi,

I also have the same problem. My wife on Vodacom gets a HSPA signal while my RBM LG Optimus Black gets a EDGE signal of -100 to -115dBm whilst roaming. That is when and if I receive an EDGE signal. I have tried various settings on the phone but to no avail.
This happens at various places in Gauteng, North West and Limpopo. My phone is useless for data purposes when travelling outside of the major cities.
If there is not a problem with RBM roaming can Cell C please indicate what the settings on the phones should be?
 
Hi All

I know this is a late response, just finally got feedback.
VC roaming in Capetown has been deactivated.
This is line with the roll out of our towers.

Regards
~AM~
 
Hi Cell_C, after 20 days since your last post all that you can tell us is that roaming does not work in CT. We know that! What about the rest of the country. Are you saying that now roaming works? No, it does not, just tested it! . I went all around the country in Dec and roaming did not work and you know very well about this. I'm on RBM contract and clearly my problem is not isolated. There are four pages of customers saying over and over the same thing. I will ask again. When if ever the problem will be fixed?
 
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