DigiChilli January Status and feedback

[Software Boys Pty LTD]

Still dead, this is really unbeleivable....... i need it

 

[blaaislaai]

My 3rd day being offline this sucks

 

[skoenman]

Guys im not being funny but how come every time you phone digichilli they say they will phone you back and nothing happens ....i get a better response from dave than from the service centre. At least if they keep the people in the loop then they will not get to much angry clients...like there is at the moment. Come on DC i want to use you guys but the way its going now its not gonna happen.

Speed update (those that are online)????

 

[amarjits]

Guys im not being funny but how come every time you phone digichilli they say they will phone you back and nothing happens ....i get a better response from dave than from the service centre. At least if they keep the people in the loop then they will not get to much angry clients...like there is at the moment. Come on DC i want to use you guys but the way its going now its not gonna happen.

Speed update (those that are online)????

But is anyone online though ?



helllllloooooooo.....anyone ? ???

 

[Forge]

My 3rd day being offline this sucks[/QUOTE

This succcckkksss, me too...Whats up???

Network Status - Network Operational???? Ya right

They need to give us some kind of feedback, There is no service at all...Daylight robbery

I tested with guest@telkomadsl, and i could connect to telkom so it cant be them.

I've been struggling with telkom from the 19th DEc 2009 to fix a fault.
I paid DC the 17th already, could only use it the 27th of Dec and to my amazement I struggled wit DC also.....No this again, come on...

SORT IT OUT!

0 kbps all 3 days now...


--------------
Mild Package
512Kbps ADSL line
-------------------

 

[The_Mowgs]

DAVE????????

 

[Forge]

DAVE????????

http://www.ispa.org.za/code-of-conduct/complaints-form/

If nothing happens this week Im going to complain...

Support - Useless, on hold for 1+ hours trying to contact them

 

[blaaislaai]

Do they reply on skype?

 

[Sony_3G]

Do they reply on skype?

Not a chance. and dont try using skype to call them, they just reject the calls... AND the helpline let you hold for 3 minutes and then drop the call

 

[skoenman]

yeah im on the phone with them now see if they pick up...

 

[blaaislaai]

Not a chance. and dont try using skype to call them, they just reject the calls... AND the helpline let you hold for 3 minutes and then drop the call

I tried to cooldown now, but the page ends up being blank??

 

[Forge]

yeah im on the phone with them now see if they pick up...

Maybe they are also down...LOL

 

[skoenman]

hmm no joy same thing just drops the call the moment you hold to long...doesnt anybody else have a other number for them???

 

[Software Boys Pty LTD]

is any screamer users working

 

[Sony_3G]

yeah im on the phone with them now see if they pick up...

If they do.... ag no nevermind, you wont be so lucky

 

[Sony_3G]

hmm no joy same thing just drops the call the moment you hold to long...doesnt anybody else have a other number for them???

Nope, they dont even have a number registered on cipro.co.za

 

[mootieman]

Still down here as well...

 

[HoodRich]

Half the problem is that there are too many users singing their praises. In my 15 years of using ISP's...... I've never known of such poor service. I thought I would give them a chance in January ......but no way am I paying up for February .........I'd rather get a capped account that works when I need it to.

 

[blaaislaai]

Half the problem is that there are too many users singing their praises. In my 15 years of using ISP's...... I've never known of such poor service. I thought I would give them a chance in January ......but no way am I paying up for February .........I'd rather get a capped account that works when I need it to.

+1

I have just revived my 'ol trusty afrihost account

 

[skoenman]

Half the problem is that there are too many users singing their praises. In my 15 years of using ISP's...... I've never known of such poor service. I thought I would give them a chance in January ......but no way am I paying up for February .........I'd rather get a capped account that works when I need it to.

That is true but i think if they can just sort out there support things will start going better and then the rest of the stuff.But for 1 im not gonna sign up till i can see some big improvements in service and network stability/speed.