DigiChilli Trial Account Feedback/Status/Results

Anyone else put off by the fact that Digichilli only accept debit orders as payment? Doesn't seem to be any option to pay by credit card or EFT.
 
deweyzeph said:
Anyone else put off by the fact that Digichilli only accept debit orders as payment? Doesn't seem to be any option to pay by credit card or EFT.
Click to expand...

Hi Guys,

We've gone the Debit Order and Direct Debit route as the Credit Card route has a six month window of liability that Nigerians would love to use while selling uncapped DSL in SA.

The EFT's have a manual intervention which has inherent costs and can cause problems. We may still accept them, but its not our first choice.

D
 
CambodiaDave said:
Hi Guys,

We've gone the Debit Order and Direct Debit route as the Credit Card route has a six month window of liability that Nigerians would love to use while selling uncapped DSL in SA.

The EFT's have a manual intervention which has inherent costs and can cause problems. We may still accept them, but its not our first choice.

D
Click to expand...

Hi Dave

Thanks for getting back. I can accept that credit cards pose a fraud problem, particularly in the South African climate. It should be noted however that there are many safeguards available to companies to combat this.

However I cannot accept that direct debits, which essentially give a company carte blanche to deduct as much as they please from your bank account, are the only acceptable alternative.

As a developer I have worked on many payment systems myself where EFT payment receipts are completely automated. It's not hard to do provided you devise a referencing system for them to use as their recipient reference when they make the payment. If they miss a payment for whatever reason then you simply cut their service off, simple as. I can't see what's so difficult about that.

Furthermore, many people forget that you can set up automated payments from your bank account rather than signing a debit order. Debit orders can and do go wrong. You won't have to search far on this forum for horror stories of people's bank accounts being cleared out by a company messing up a debit order instruction.

There are many people like me who absolutely refuse to sign debit orders. Call us paranoid, call us delusional, call us what you want, but there's absolutely no way I will ever hand over the keys to my bank account to any company or organisation.
 
deweyzeph said:
There are many people like me who absolutely refuse to sign debit orders. Call us paranoid, call us delusional, call us what you want, but there's absolutely no way I will ever hand over the keys to my bank account to any company or organisation.
Click to expand...

+1
 
deweyzeph said:
However I cannot accept that direct debits, which essentially give a company carte blanche to deduct as much as they please from your bank account, are the only acceptable alternative.
Click to expand...

+1
 
Having witnessed the Screamer mess I'm sure they don't want to be a repeat. They should only launch when ready... Although it would be nice if they are ready tomorrow :)
 
Linoman said:
I loaded up Quake Live and connected to an IS server in JHB. The result for me (tested it a few times) was sad and painful to say the least.

At the start all was fine with a ping of 60 but soon it went up to over 400 :0 then it varied between 60 and 360
Click to expand...

Been using the account and it has been working well. Except for the fact that the ping times now average about 232
 
Linoman said:
Been using the account and it has been working well. Except for the fact that the ping times now average about 232
Click to expand...

Are those pings international? Local is fine for me but international isn't great yet. Has improved a lot since the start!
 
Sorry, I should have stated, they are local! The servers are actually in JHB!

International I can't even get it to load properly
 
AcidRaZor said:
WTF is Technically "correct" getting his information from? Even my sister (who barely knows how to switch on a PC) knows what's going on by just reading mybroadband.co.za's news articles.

Seacom between JHB and CPT? Last time I drove from CPT to JHB there was no sea inbetween, so no idea where the sub-marine cable is (sub-marine means under water to those who don't understand what it means)
Click to expand...

Ahhh, is that why itsss called "SEA"COM, wow...
 
Just got the email

"Chilli Pips


Bad news:

No more test accounts are being handed out. If you don't have one already.

Tuff! SOWI.

NADA. SQUAT. NIX. KLAAR.

Capisce?

Now the good news:

Launch time has been set at Noon/Midday/Lunchtime/Beer time/first Boeing going Saturday 5th December 2009.

Limited offer.
Guys already registered or that register by 8:00pm Friday will receive a 20% discount on the package they choose for December.
There are already 50 lucky free chilli tasters for December.
Other current tasters will be treated as registered, i.e. 20% discount will be applied.

Many thanx."
 
Thank you guys!

I have an account to last me until Jan! If it continues like this I will be getting one!
 
deweyzeph said:
Hi Dave

Thanks for getting back. I can accept that credit cards pose a fraud problem, particularly in the South African climate. It should be noted however that there are many safeguards available to companies to combat this.

However I cannot accept that direct debits, which essentially give a company carte blanche to deduct as much as they please from your bank account, are the only acceptable alternative.

As a developer I have worked on many payment systems myself where EFT payment receipts are completely automated. It's not hard to do provided you devise a referencing system for them to use as their recipient reference when they make the payment. If they miss a payment for whatever reason then you simply cut their service off, simple as. I can't see what's so difficult about that.

Furthermore, many people forget that you can set up automated payments from your bank account rather than signing a debit order. Debit orders can and do go wrong. You won't have to search far on this forum for horror stories of people's bank accounts being cleared out by a company messing up a debit order instruction.

There are many people like me who absolutely refuse to sign debit orders. Call us paranoid, call us delusional, call us what you want, but there's absolutely no way I will ever hand over the keys to my bank account to any company or organisation.
Click to expand...

We will always make a plan to enable you to have your chillies and eat them too. Whatever it takes.
 
time outs

Hi Dave,

I have been testing the account from different IP's /locations. Intl browsing and local gaming seems great, except for one problem which i think the international gamers will have is the following:

The account randomly times out pinging to intl servers:


Pinging www.l.google.com [74.125.87.103] with 32 bytes of data:
Reply from 74.125.87.103: bytes=32 time=310ms TTL=51
Reply from 74.125.87.103: bytes=32 time=307ms TTL=51
Reply from 74.125.87.103: bytes=32 time=306ms TTL=51
Request timed out.
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Request timed out.
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Request timed out.
Reply from 74.125.87.103: bytes=32 time=307ms TTL=51
Reply from 74.125.87.103: bytes=32 time=307ms TTL=51
Reply from 74.125.87.103: bytes=32 time=308ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Request timed out.
Reply from 74.125.87.103: bytes=32 time=310ms TTL=51
Reply from 74.125.87.103: bytes=32 time=308ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Reply from 74.125.87.103: bytes=32 time=306ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Reply from 74.125.87.103: bytes=32 time=311ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51
Reply from 74.125.87.103: bytes=32 time=308ms TTL=51
Reply from 74.125.87.103: bytes=32 time=303ms TTL=51
Reply from 74.125.87.103: bytes=32 time=308ms TTL=51
Reply from 74.125.87.103: bytes=32 time=306ms TTL=51
Reply from 74.125.87.103: bytes=32 time=307ms TTL=51
Request timed out.
Reply from 74.125.87.103: bytes=32 time=308ms TTL=51
Request timed out.
Reply from 74.125.87.103: bytes=32 time=306ms TTL=51
Reply from 74.125.87.103: bytes=32 time=306ms TTL=51
Reply from 74.125.87.103: bytes=32 time=309ms TTL=51



as opposed to Telkom Do package:

Pinging www.l.google.com [209.85.227.104] with 32 bytes of data:
Reply from 209.85.227.104: bytes=32 time=376ms TTL=45
Reply from 209.85.227.104: bytes=32 time=394ms TTL=45
Reply from 209.85.227.104: bytes=32 time=369ms TTL=45
Reply from 209.85.227.104: bytes=32 time=368ms TTL=45
Reply from 209.85.227.104: bytes=32 time=367ms TTL=45
Reply from 209.85.227.104: bytes=32 time=366ms TTL=45
Reply from 209.85.227.104: bytes=32 time=369ms TTL=45
Reply from 209.85.227.104: bytes=32 time=389ms TTL=45
Reply from 209.85.227.104: bytes=32 time=372ms TTL=45
Reply from 209.85.227.104: bytes=32 time=416ms TTL=45
Reply from 209.85.227.104: bytes=32 time=368ms TTL=45
Reply from 209.85.227.104: bytes=32 time=370ms TTL=45
Reply from 209.85.227.104: bytes=32 time=368ms TTL=45
Reply from 209.85.227.104: bytes=32 time=365ms TTL=45
Reply from 209.85.227.104: bytes=32 time=370ms TTL=45
Reply from 209.85.227.104: bytes=32 time=370ms TTL=45
Reply from 209.85.227.104: bytes=32 time=369ms TTL=45
Reply from 209.85.227.104: bytes=32 time=368ms TTL=45
Reply from 209.85.227.104: bytes=32 time=370ms TTL=45
Reply from 209.85.227.104: bytes=32 time=369ms TTL=45
Reply from 209.85.227.104: bytes=32 time=364ms TTL=45
Reply from 209.85.227.104: bytes=32 time=374ms TTL=45
Reply from 209.85.227.104: bytes=32 time=367ms TTL=45
Reply from 209.85.227.104: bytes=32 time=366ms TTL=45
Reply from 209.85.227.104: bytes=32 time=366ms TTL=45
Reply from 209.85.227.104: bytes=32 time=365ms TTL=45
Reply from 209.85.227.104: bytes=32 time=364ms TTL=45
Reply from 209.85.227.104: bytes=32 time=368ms TTL=45
Reply from 209.85.227.104: bytes=32 time=367ms TTL=45
Reply from 209.85.227.104: bytes=32 time=365ms TTL=45
Reply from 209.85.227.104: bytes=32 time=369ms TTL=45
Reply from 209.85.227.104: bytes=32 time=366ms TTL=45


Is there any explanation for this? Is this because of the nature of the "burstable" Seacom link being used?

regards
 
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