I had a very interesting chat with the consultant yesterday at the bank. Turns out if your savings have already been counted towards getting you to gold, they wont bump you to diamond. They counting retirement savings as retirement and not savings.
So I finally pulled the plug on the bank. Cancelled my facilities. The downside is that i have to move all my debit order and maybe do eft's if it gets cancelled this year.
Vitality and vitality drive remains though.
The plan is to start from scratch. Get the full banking suite from the beginning. Comes Jan, then i can get the apple watch and the iPhone.