Discovery Bank

[ECHLN]

Has anyone cashback at woolworths or healthy food store dropped to zero, mine was 40% yesterday and now its zero. The website gives an Error 500, seems like they messed stuff up even more than usual.

Got the same issue. Not sure why.

 

[groesbec]

Got the same issue. Not sure why.

Ditto. All cashback percentages dropped to 0%.

 

[Verrayne]

The ability to upgrade from cc to suite is finally available. Just did mine and the call centre confirmed that it’s available now. Menu > Add Account > Add Transaction Account then select the suite. The option used to be there but all it did back then was add a stand-alone transaction account. My account gets recognised as a suite now, can see the increased cashback on the iPhone benefit page.

There used to be a suite option with coming soon, but that’s gone now. only have the credit card option that’s also showing as coming soon.

 

[ECHLN]

Ditto. All cashback percentages dropped to 0%.

Issue seems to be resolved

 

[beefymoocow]

FYI for anyone who has a credit card and added a transactional account. This does not mean you have qualified to a suite. You will have to phone discovery to make the change.

 

[Gtx Gaming]

If my additional earn is 12% for healthy care do I get 12% on the total bill plus the 25% of vitalty or just the 12% on the amount that I use discovery bank for ? Dischem is mostly funded my ebucks vouchers.

 

[ies87]

There used to be a suite option with coming soon, but that’s gone now. only have the credit card option that’s also showing as coming soon.

The suite option is gone from ‘coming soon’ because it’s available now. Under transactional accounts. I did mine and it works.

 

[ECHLN]

The suite option is gone from ‘coming soon’ because it’s available now. Under transactional accounts. I did mine and it works.

ONLY if you had a credit card before.

 

[ies87]

ONLY if you had a credit card before.

Oh yes, I keep forgetting to add that

 

[Koosvanwyk]

Has anyone cashback at woolworths or healthy food store dropped to zero, mine was 40% yesterday and now its zero. The website gives an Error 500, seems like they messed stuff up even more than usual.

Same here, all on zero.

On website it is fine ?

 

[Koosvanwyk]

If my additional earn is 12% for healthy care do I get 12% on the total bill plus the 25% of vitalty or just the 12% on the amount that I use discovery bank for ? Dischem is mostly funded my ebucks vouchers.

The 12% is only on the amount paid for by swiping your discovery card

 

[Gtx Gaming]

The 12% is only on the amount paid for by swiping your discovery card

That's sucks was hoping for lekker discount without paying money for goods lol

 

[groesbec]

Issue seems to be resolved

Not for me :-( Had to phone the call center to log a service request for this....one more call reference to add to the list of outstanding issues

 

[twr]

Has anyone received their gym booster?

 

[Gtx Gaming]

Has anyone received their gym booster?

Not me I did it my goals.

 

[twr]

What is healthy living, my transaction ref said VITRET so retail as in food and care. But my SMS said it was for healthy living?

 

[L-Dog]

Got reduced to Bronze status not sure how as nothing changed, man I hope they get there act together next year.

 

[Gtx Gaming]

Got reduced to Bronze status not sure how as nothing changed, man I hope they get there act together next year.

Check insurance products points, they reduced me for not having medical aid, but my medical is with discovery!! I manage to get it fixed.

 

[groesbec]

Has anyone received their gym booster?

Nope. Had to log another support call for this.

 

[binloud]

Has anyone received their gym booster?

Nope me neither but I do see on the website it says I am getting 75% back, and can boost with bank for 100%. I am really hoping this doesn't mean normal gym booster is gone.