Discovery Vitality [2019]

Joined
Mar 6, 2004
Messages
41,694
Hi folks,

My TomTom device, which I have been using for 2 years, has since become de-linked since Discovery re-did its log-in thingy last week. As far as I read, TomTom devices installed before 31 Dec 2018 would continue to work...this is deeply disturbing. Can anyone with a TomTom confirm this for me?
 

CranialBlaze

Expert Member
Joined
Jan 24, 2008
Messages
4,025
Hi folks,

My TomTom device, which I have been using for 2 years, has since become de-linked since Discovery re-did its log-in thingy last week. As far as I read, TomTom devices installed before 31 Dec 2018 would continue to work...this is deeply disturbing. Can anyone with a TomTom confirm this for me?
I'd bet they did that on purpose, they are such dicks. You will have to get support to help you with that, but I suspect they would not have put in a way to deal with unintended unlinks.
 

twr

Expert Member
Joined
Oct 14, 2008
Messages
1,933
Hi folks,

My TomTom device, which I have been using for 2 years, has since become de-linked since Discovery re-did its log-in thingy last week. As far as I read, TomTom devices installed before 31 Dec 2018 would continue to work...this is deeply disturbing. Can anyone with a TomTom confirm this for me?
Mine synced yesterday and I got the points.did you by perhaps delink and relink it?
 

Claymore

Executive Member
Joined
Jan 20, 2004
Messages
8,340
I am using Movescount. My workouts look like they are syncing according to the timestamp on the app but I haven't gotten any points. Even Samsung Health syncing is patchy. Discovery devs are not looking good right now.
Discovery confirmed to me that they're having issues getting full data from Suunto, and they're working on it. For now, log an issue on the devices page, and include a screenshot of your workout, and they'll allocate the points manually.
 

Arex

Well-Known Member
Joined
Jun 4, 2017
Messages
332
How do you link your Woolworths card for cash back? I understand they issue a card for Piknpay healthy food, I have a Woolworths store card, is it automatically linked?
 

Sselmrah

Well-Known Member
Joined
Jul 2, 2006
Messages
221
My app keeps crashing since the last update (Android). Anyone else having this problem?
 

Joka69

Expert Member
Joined
May 17, 2013
Messages
2,922
Anybody know where on the site you can see what your Cashback amount from your preferred partner will be?
 

cfvh600

Expert Member
Joined
Jul 11, 2008
Messages
1,407
Anybody know where on the site you can see what your Cashback amount from your preferred partner will be?
Like this?
After logging in, select Vitality -> Rewards
 

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riddler

Well-Known Member
Joined
Apr 13, 2018
Messages
266
My app keeps crashing since the last update (Android). Anyone else having this problem?
Yup same here - actually can't even get past the login screen now! Anyone here managed to find a fix around the login errors? On Android
 

riddler

Well-Known Member
Joined
Apr 13, 2018
Messages
266
Anybody know where on the site you can see what your Cashback amount from your preferred partner will be?
There used to be a link to your statement under the Rewards section in the Vitality tab, but they seem to have removed that now
 
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