Sign up with GoogleMine was still working on Thursday which I cannot understand. I did the same run then as I did on Sunday and today but the latter doesnt want to sync. The app doesnt even show it got a run to give a reason why it didnt allocate points for it. It simply doesnt show.
-
Ask a question and get free supportUnlock new privileges and see hidden discussionsWin prizes and earn reputation
-
Question of the day ~ How often do you braai?
-
Afristay giveaway.Win a 2-night stay for two people at an establishment of your choice with R1,000 in spending money. Enter here.
Discovery Vitality [2019]
- Thread starter hellfire
- Start date
StrontiumDog
Honorary Master
- Joined
- Sep 2, 2006
- Messages
- 10,874
Send them the data for your 3 hour run. They will likely give you your 300 points.
it is logged... lets see
At one point, Discovery moved their "Can't sync with Fitbit" to their resolved column and I still wasn't getting anything through. So I phoned them and was told to send a screenshot of my workouts. Did that and got told today via email, "no, it will be adjusted automatically when we fix things".
Love how they can't decide among themselves what should happen.
All I know is I'm going to be rather upset when I lose my goal streak this week thanks to their sync issues.
Love how they can't decide among themselves what should happen.
All I know is I'm going to be rather upset when I lose my goal streak this week thanks to their sync issues.
Can you not email through a screenshot of your exercise and phone and ask them to allocate it
skinndeep
Expert Member
- Joined
- Mar 13, 2013
- Messages
- 1,546
I have and received an email back saying it will update on its own. Last time my fitbit synced was the 16th of July.
CranialBlaze
Expert Member
- Joined
- Jan 24, 2008
- Messages
- 4,025
Mine just did
Thanks!! I'm wondering.... would it not make sense to open up a new thread for when people see Woolies vouchers, so people can just subscribe to that?
amabacha
Well-Known Member
- Joined
- Oct 1, 2007
- Messages
- 356
Thanks I grabbed 2
Jchan11hk
Senior Member
- Joined
- May 12, 2014
- Messages
- 990
Also grabbed 2 and my wife grabbed 1
Hi,
This worked fine. Vitality called me back and I got my points. Sent them 2 screen shots of the data from my garmin app. Call center guy said it happens from time to time including to him.
Plus as you guys have said (I think). New app is a vast improvement
Yes...used two vouchers on the same purchase for a takeaway. They took down the numbers manually though as the system was offline. So not sure if they will only accept one voucher per order under normal circumstances.
Charlesjjm
Expert Member
- Joined
- Dec 2, 2014
- Messages
- 1,187
Anyone else experiencing issues logging into the Discovery website and app? I get "Login failed, please try again"
Yes same here ,they were doing some maintenance yesterday but apparently it's been fixed. Yeah right