Discovery Vitality 2020

F1 Fan said:
Does anyone know how to escalte up the channels at Vitality? Been struggling for months with my cashback.
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Are you part of vitality money as well (bank) ? It’s easiest to phone them early in the morning. I’ve struggled with cashback last month, and they took a week to reply and never sorted anything out. When I phoned them they sorted it out immediately
 
So what do you guys think of the new “fitness boosters” for 2021. Looks like the changes are better if you on bank and less compelling if you just have vitality. Personally I’m happy.
 
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I see this message. What's the cheapest way for me to activate this? I do not wan't another credit card and I've got a Transaction account. (just the account, nothing else with the bank.)
 
Sselmrah said:
View attachment 929283
I see this message. What's the cheapest way for me to activate this? I do not wan't another credit card and I've got a Transaction account. (just the account, nothing else with the bank.)
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Looks like you need a credit card or a suite. Even if you do get a credit card. The points to miles is up to 100%. The lowest band is about 25%
 
Hi - has anyone stacked Cotton On vouchers successfully? Online OR in-store?

Wifey wants to be yet more clothes for my daughter...
 
Been on Vitality since mid August and haven’t received any HealthyFood or HealthyCare cash back. On the phone with them now and gone through three different consultants in 45 minutes. I am SICK of their on-hold music!!!!
 
3WA said:
Been on Vitality since mid August and haven’t received any HealthyFood or HealthyCare cash back. On the phone with them now and gone through three different consultants in 45 minutes. I am SICK of their on-hold music!!!!
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Using the WhatsApp chat feature. type "Speak to a consultant" and then select Vitality.
 
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James 77 said:
Are you part of vitality money as well (bank) ? It’s easiest to phone them early in the morning. I’ve struggled with cashback last month, and they took a week to reply and never sorted anything out. When I phoned them they sorted it out immediately
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No just Vitality health. I have a cashback from May that was never paid, and then incorrect cashback values from June and July.

I've been liasing with them for 3 months and they are pretty useless.
 
Anyone got gym booster back? I see they converting that to bank only so no more 100% back unless you on the bank. I got my healthy food early this month but no boosters yet.
 
but I have a stand alone credit card as was getting my gym booster back before Covid, i am aware they have the new gym booster for bank clients subject to you card spend etc card type, but isnt this for new gym booster activation's? and hopefully pre existing gym boosters will continue the old way?
 
twr said:
but I have a stand alone credit card as was getting my gym booster back before Covid, i am aware they have the new gym booster for bank clients subject to you card spend etc card type, but isnt this for new gym booster activation's? and hopefully pre existing gym boosters will continue the old way?
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Nope they taking that away form what I understand.

The existing Vitality Active Rewards gym booster benefit will come to an end for all existing Vitality Health clients on 31 December 2020, which means your maximum gym saving will be up to 75% in 2021. To access the 100% gym booster benefit, ensure you meet the above criteria. Upgrade to Discovery Bank.

www.discovery.co.za

Gym updates | Discovery Vitality

Gym is reopening| All you need to know
www.discovery.co.za www.discovery.co.za
 
binloud said:
Nope they taking that away form what I understand.

The existing Vitality Active Rewards gym booster benefit will come to an end for all existing Vitality Health clients on 31 December 2020, which means your maximum gym saving will be up to 75% in 2021. To access the 100% gym booster benefit, ensure you meet the above criteria. Upgrade to Discovery Bank.

www.discovery.co.za

Gym updates | Discovery Vitality

Gym is reopening| All you need to know
www.discovery.co.za www.discovery.co.za
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Thanks for this, so for now the next 3 months is the "old way" then from 2021 Jan it changes

I have just the Platinum credit card, seems from what I read I wont be able to qualify for it
it says :

  • Have a Discovery Bank Suite, Discovery Bank Card Account, or Discovery Bank Transaction Account on the bundled fee option.
Also when I look at the brochure for spend bands etc its says :
Note: To qualify for Gym rewards, you need to have a Vitality Health membership and a Discovery Bank Suite.

So does that mean i have to upgrade to a suite? I wonder if the debit order must now run off the suite account?
 
twr said:
Thanks for this, so for now the next 3 months is the "old way" then from 2021 Jan it changes

I have just the Platinum credit card, seems from what I read I wont be able to qualify for it
it says :

  • Have a Discovery Bank Suite, Discovery Bank Card Account, or Discovery Bank Transaction Account on the bundled fee option.
Also when I look at the brochure for spend bands etc its says :
Note: To qualify for Gym rewards, you need to have a Vitality Health membership and a Discovery Bank Suite.

So does that mean i have to upgrade to a suite? I wonder if the debit order must now run off the suite account?
Click to expand...
Yeah I remember on the old rules the debit order had to come off discovery bank hopefully we will get more info closer to the time. I see they also going back to counting gym visits as normal.
 
binloud said:
Yeah I remember on the old rules the debit order had to come off discovery bank hopefully we will get more info closer to the time. I see they also going back to counting gym visits as normal.
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yeah Id prefer to just have a credit card and not be on a suite to get the extra 25% back
 
3WA said:
Been on Vitality since mid August and haven’t received any HealthyFood or HealthyCare cash back. On the phone with them now and gone through three different consultants in 45 minutes. I am SICK of their on-hold music!!!!
Click to expand...
That sounds correct, rewards are based on status at begining of the month, so for August purchases you will get nothing back as your did not have any status end on July. For September purchases you should get something back, but it will be based on status at the end of August and seeing that you have only been with then for half a month ( at the end of August) it will not be a lot. Rewards for September purchases have not been paid/allocated, thus should happen next week.

It takes a while for everything to sort itself out.
 
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