Do you prefer banking using an app or online?

[Jamie McKane]

Do you prefer doing your banking online or through your bank's smartphone app?

 

[WaxLyrical]

Definitely app

 

[Ancalagon]

I like having the choice. For some things the app is better, for others the website is better.

What I don't like is when they want you to use the app over the website. That makes no sense to me.

Allow me to explain. FNB incentivizes people to use the app. You only earn eBucks if you use the app once during a month, and you get eBucks reward points for making 4 transactions using the app in a given month. So, I use the app for transactions only because I have to in order to maximize my eBucks earn.

The reason it makes no sense to me is that I understand what FNB is trying to do - they want you to use their electronic banking channels instead of their branches. Fair enough, the branches are expensive to run and so I can see why they want people to use branches. What I don't get is why FNB prefers you to use the app instead of the website. It's the same effing thing! What difference does it make, FNB?

 

[konfab]

As far as I am aware, my banking app needs the internet to do banking, thus both are online banking.

 

[gfmalan]

Website,

If they start by sending POP to your email by default, then I’ll use the app.

 

[Drifter]

Website, hate banking Apps

 

[Kosmik]

starting to enjoy the app for day to day. Need app anyway as part of 2FA

 

[Mike Hoxbig]

App. My phone is always with me...

 

[vic777]

Website

Easier to check things like the SSL cert. Also, I can do more on the Internet banking website than the app

 

[chrisc]

Mobile phone banking is a bit clumsy compared with being on-line on a computer, at least with Capitec

 

[backstreetboy]

Use the token keyring so can't use the mobile app.

 

[ThatGuy_ZA]

I prefer online but I use the app often as it's the easiest.

 

[EasyUp Web Hosting]

App is convenient, but you cannot save a PoP and email it later, so I choose online.

 

[bwana]

Allow me to explain. FNB incentivizes people to use the app. You only earn eBucks if you use the app once during a month, and you get eBucks reward points for making 4 transactions using the app in a given month. So, I use the app for transactions only because I have to in order to maximize my eBucks earn.

Did not know this - thanks. I use it at least once a month to activate the ebucks...

I prefer online when I need to download a proof of payment.

 

[supersunbird]

Only use app to qualify for ebucks, and get a ebucks level and to buy lotto tickets, nothing else.

 

[supersunbird]

Did not know this - thanks. I use it at least once a month to activate the ebucks...

I prefer online when I need to download a proof of payment.

Depends on type of account, Gold need to do 2 app transactions per month to get an ebucks level.

 

[bwana]

Depends on type of account, Gold need to do 2 app transactions per month to get an ebucks level.

Thanks!

 

[redarrow]

Prefer using the website on my PC, cos everything is more comfortable on a PC.

App is convenient though for occasional stuff like buying airtime, or paying pre-added beneficaries when not around my PC.

 

[HavocXphere]

Websites are full of 2 factor so app

 

[The Voice]

App for daily transactions. Online for statements, setting up stop orders, etc.