DSTV Desktop Player Connection blocked!

[montanapark]

hi TM

I cannot log in to the DSTV desktop player when on the Telkom Mobile LTE network. I get a "We seem to be having a hard time connecting to the internet. Try switching to another connection and try again."

When I go on MTN 3G I can login. This is clearly either Telkom Mobile blocking or Multichoice blocking. Does this have anything to do with the free DSTV explora with Telkom ADSL, etc packages?

Please help!

Deon.

 

[kianm]

I'm sure it's nothing to do with other promos

 

[montanapark]

Just confirmed that it only happens on the Telkom Mobile 4G (LTE-A) network. I switched the modem to Telkom Mobile 3G and I could connect immediately. Someone is limiting connections from the LTE network.

Getting same as was reported here:
http://mybroadband.co.za/vb/showthread.php/684450-Cannot-connect-DSTV-desktop-player-via-Telkom-ADSL