Sign up with GoogleAlright then. People are asking what the rest of Durbanville users are doing. I'm purely stating there are alternatives.
But go right ahead, complain non stop and hope it will change anything ...
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Durbanville ADSL Users (Your feedback needed)
- Thread starter Lino
- Start date
Alright then. People are asking what the rest of Durbanville users are doing. I'm purely stating there are alternatives.
But go right ahead, complain non stop and hope it will change anything ...
Why would I lie about that, what do I have to gain in doing that? I've been with multiple adsl providers over the years.
I am really trying to help, but anyway, good luck with your adsl. I won't bother you guys again.
sorry guy, i didnt mean to offend you.
your speedtest result seems unrealistic to me. how are you able to get that kind of upload speeds on a standard (i assume, lack of info...) home connection? unless its a free-for-all approuch on the attenna you are connected on. like neotel did. in otherwords, if one guy uploads at his maximum ability, everyone on that antenna would feel it..
sorry but 4mbps+ upload speeds on a standard home wireless connection is too good to be true. it seems like something is wrong there...
I really don't know what you want? If you don't believe me, you don't.
But just to entertain you, here are the results of the mybroadband speedtest.
Download Speed: 3737 kbps (467.1 KB/sec transfer rate)
Upload Speed: 6055 kbps (756.9 KB/sec transfer rate)
Latency: 42 ms
And why not saix.net while I'm at it.
Last Result:
Download Speed: 3759 kbps (469.9 KB/sec transfer rate)
Upload Speed: 6928 kbps (866 KB/sec transfer rate)
Latency: 11 ms
05 July 2013 8:20:28 AM SAST
And another speedtest :
http://www.speedtest.net/my-result/2816944768
Oh and btw I don't know how one can manipulate the upload speed to be more, and even more so, how do I edit a speedtest.net result ( This is saved on their server with a url, this is not a screenshot ) ? Please tell me, reading now on how you said it's bs ...
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Orihalcon
Expert Member
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- Mar 5, 2010
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Damn...pm me your WISP please ;D
Will do my own research into them...but those are some nice speeds...
EDIT: And since this lovely thread exists...any members living in the Uitzicht / Pinehurst area that could share their ADSL experience? Line syncing at correct speed etc?
Will do my own research into them...but those are some nice speeds...
EDIT: And since this lovely thread exists...any members living in the Uitzicht / Pinehurst area that could share their ADSL experience? Line syncing at correct speed etc?
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Lino
I am back
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- Jan 26, 2008
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Anyway it seems at the moment Telkom has gone all silent on the matter. We can see they have built the new infrastructure but as to when they will move us over is another thing. Must admit that ADSL performance has been worse even since it went down for 24 hours and came back up.
Tinuva
The Magician
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- Feb 10, 2005
- Messages
- 12,494
You don't know much about wireless do you? Usually when WISPs set up your connection, you get a directional dish outside of the house, not some little box you just plug in, inside your house. I would be highly surprised if they went the route Neotel did.
With the directional antenna which you put on the side of your house (like you would with DSTV) you could easily get up to 60Mbps (actually some home equipment nowadays can get even more) if you are the only person on that high-site, so getting 4Mbps down and 6Mbps up is very realistic even with 10-15 people on the high-site.
Me thinks he must be jealous...
Just my 2 cents...
If you live near or are running off the exchanges on the corner of Verdi and Marimba in Sontraal Heights you might be in for a long wait. When Telkom sold me the line they said ADSL will be possible with a speed of up to 2MB. I canceled the ADSL installation after a month as nothing was happening from their side.
When speaking to the lady from Telkom when I was busy cancelling the line, she confirmed that it was not within in their financial budget this year to upgrade that exchange!!! So I would have waited maybe another 6 months like a poephol for my ADSL. What pisses me off most is the agent who sold me the line would have known this too but he said nothing just wanting to make the sale!
They still billed me for the phone line, but that will be another fight as I refuse to pay for it seeing they sold something to me under false pretenses.
If you live near or are running off the exchanges on the corner of Verdi and Marimba in Sontraal Heights you might be in for a long wait. When Telkom sold me the line they said ADSL will be possible with a speed of up to 2MB. I canceled the ADSL installation after a month as nothing was happening from their side.
When speaking to the lady from Telkom when I was busy cancelling the line, she confirmed that it was not within in their financial budget this year to upgrade that exchange!!! So I would have waited maybe another 6 months like a poephol for my ADSL. What pisses me off most is the agent who sold me the line would have known this too but he said nothing just wanting to make the sale!
They still billed me for the phone line, but that will be another fight as I refuse to pay for it seeing they sold something to me under false pretenses.
lol get a life, why do you take offence when i question your ISP? do you love them?
i never said it is not possible to obtain those speeds wirelessly.
i never said that the speedtest result was tampered with.
the damned lies thing is a stupid joke, sorry again.
i do(did) however question the configuration of the ISP to allow that type of upload speeds for that price. when other people are selling upstream bandwidth for a lot more. much more.
tinavu, i help configure the backend for WISPs. too many times ive seen this type of result for other new WISPs only to end in up in them being overcontended on their antennas. because of poor backend configuration. with equipment "nowadays" you can get 1.3gbps, go google 802.11ac. you should pay more attention to your signature.
anyway, i contacted them today and questioned some stuff, the sales lady answered me the best she could, eventually told me that a technician would have to phone me. the techie phoned me and wouldnt asnwer my questions, the same questions any other ISP would answer, seems they are hiding something, or just 'immature'.
in my experience, providing all subs on the same antenna with that kind of upstream will eventually affect the downstream. if they use it...
sorry if i'm too technical or sceptical when it comes to technology. it seems to offend you lot.
Lino, its pretty much the same for me, poor poor performance. According to another fellow here he said a person from telkom told him on twitter they are waiting for additional cards
i never said it is not possible to obtain those speeds wirelessly.
i never said that the speedtest result was tampered with.
the damned lies thing is a stupid joke, sorry again.
i do(did) however question the configuration of the ISP to allow that type of upload speeds for that price. when other people are selling upstream bandwidth for a lot more. much more.
tinavu, i help configure the backend for WISPs. too many times ive seen this type of result for other new WISPs only to end in up in them being overcontended on their antennas. because of poor backend configuration. with equipment "nowadays" you can get 1.3gbps, go google 802.11ac. you should pay more attention to your signature.
anyway, i contacted them today and questioned some stuff, the sales lady answered me the best she could, eventually told me that a technician would have to phone me. the techie phoned me and wouldnt asnwer my questions, the same questions any other ISP would answer, seems they are hiding something, or just 'immature'.
in my experience, providing all subs on the same antenna with that kind of upstream will eventually affect the downstream. if they use it...
sorry if i'm too technical or sceptical when it comes to technology. it seems to offend you lot.
Lino, its pretty much the same for me, poor poor performance. According to another fellow here he said a person from telkom told him on twitter they are waiting for additional cards
Tinuva
The Magician
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- 12,494
Haha not offended at all. As for googling the new wireless standard, I did mention you get faster than the speeds I quoted as I knew about it, but didn't need to point that out, because I am pretty certain you don't see it used for consumers in SA yet at least. Just FYI, it is 867 Mbit/s for single link speed not 1.3Gbs, also 1.69 Gbit/s for dual antennas or 3.39 Gbit/s for 4 antennas.
That said, your first post didn't make you seem come forth as technically inclined as you at least try to show in this post. Remember, people will base their opinion on what they see at that moment, not always on what you could technically know but haven't shown
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Quantum Theory
Executive Member
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A Telkom tech just showed up at my door. I again explained the congestion and his take on it is that they are currently busy with the upgrade and are aiming for a July 15 switch. I'll just grab my grain of salt and open a new work request since the currently opened one will no doubt be closed now.
kripstoe
Expert Member
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Also getting this. Quite annoyed.
I'm just gonna start withholding payment until I get a decent service again. I'm already on fault number 5, with 6 waiting to be registered since 5 will no doubt be closed tomorrow.
I've been keeping history of my line speed since the beginning of June.
I suggest we all start doing this since they are quite obviously not remedying the defects.
Telkom terms and conditions.
54. Consumer's rights to demand quality service
1) When a supplier undertakes to perform any services for or on behalf of a consumer, the consumer has a right to—
(a)the timely performance and completion of those services, and timely notice of any unavoidable delay in the performance of the services;
(b)the performance of the services in a manner and quality that persons are generally entitled to expect;
(c)the use, delivery or installation of goods that are free of defects and of a quality that persons are generally entitled to expect, if any such goods are required for performance of the services;
and
(d)the return of any property or control over any property of the consumer in at least as good a condition as it was when the consumer made it available to the supplier for the purpose of
performing such services,
having regard to the circumstances of the supply, and any specific criteria or conditions agreed between the supplier and the consumer before or during the performance of the services.
(2) If a supplier fails to perform a service to the standards contemplated in subsection (1), the consumer may require the supplier to either—
(a)remedy any defect in the quality of the services performed or goods supplied; or
(b)refund to the consumer a reasonable portion of the price paid for the services performed and goods supplied, having regard to the extent of the failure.
I've been keeping history of my line speed since the beginning of June.
I suggest we all start doing this since they are quite obviously not remedying the defects.
Telkom terms and conditions.
54. Consumer's rights to demand quality service
1) When a supplier undertakes to perform any services for or on behalf of a consumer, the consumer has a right to—
(a)the timely performance and completion of those services, and timely notice of any unavoidable delay in the performance of the services;
(b)the performance of the services in a manner and quality that persons are generally entitled to expect;
(c)the use, delivery or installation of goods that are free of defects and of a quality that persons are generally entitled to expect, if any such goods are required for performance of the services;
and
(d)the return of any property or control over any property of the consumer in at least as good a condition as it was when the consumer made it available to the supplier for the purpose of
performing such services,
having regard to the circumstances of the supply, and any specific criteria or conditions agreed between the supplier and the consumer before or during the performance of the services.
(2) If a supplier fails to perform a service to the standards contemplated in subsection (1), the consumer may require the supplier to either—
(a)remedy any defect in the quality of the services performed or goods supplied; or
(b)refund to the consumer a reasonable portion of the price paid for the services performed and goods supplied, having regard to the extent of the failure.
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Orihalcon
Expert Member
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- Mar 5, 2010
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Hi guys. I've been reading through this thread and it seems the problems are NOT isolated to certain ISP's. I am correct in this understanding? Now barring times when WACS or SEACOM line breaks are involved...does it just seem that CPT has a lot more load in general that slows down the net for everyone?
I know this thread is for people with problems...but are there any Durbanville people that have no problems with their internet? Or are generally happy with little to no issues?
I know this thread is for people with problems...but are there any Durbanville people that have no problems with their internet? Or are generally happy with little to no issues?
yes i have some friends in durbanville that say their ADSL works fine.
our problem is the DSLAM and telkom taking long to implement the MSAN thats been there for 2 months now.
i actually noticed the problem starting last year november i think, cant rember, but it became unbareable in february this year.