EDGE problems on iPhone 4

[lukewd]

I just switched from Vodacom to Cell C and am using an iPhone 4.

When my phone is connected to the 3G Cell C network, everything is great. However, when the 3G signal drops, and my phone goes back on to EDGE, my internet is literally unusable. Can't receive mail, can't connect to Whatsapp, nothing! Is this normal? If not, how should I go about getting it fixed? I phone Cell C customer support who had no idea how to help me.

 

[agentrfr]

I just switched from Vodacom to Cell C and am using an iPhone 4.

When my phone is connected to the 3G Cell C network, everything is great. However, when the 3G signal drops, and my phone goes back on to EDGE, my internet is literally unusable. Can't receive mail, can't connect to Whatsapp, nothing! Is this normal? If not, how should I go about getting it fixed? I phone Cell C customer support who had no idea how to help me.

It's normal. It happened to me when I used my dad's old iphone4 (when he bought the 4s- with which he still has simmilar issues). Whatsapp messages never pushed, I had to manually open Whatsapp to recieve them on EDGE

My experience with it in general for the 3 months I had it, were: No signal. No battery life. Overpriced apps in the store (I want a "proper engineering" calculator, with 30 decimal places, symbolic calculation and a differential solver. 30USD? You must be joking.)

Sold the iJunk, got a Note.

Best. Decision. Ever.

 

[lukewd]

But every other network I have used, I don't experience this problem? If I put a Vodacom sim in right now, the problem goes away, surely its either something to do with the Cell C network, or its a crappy sim they have given me?

 

[Madhawk]

It's not the SIM. I also have an iPhone 4 with Cell C and I experience that too. When I go onto EDGE (Cell C) some areas it works and in some areas it doesn't.
I have no idea why, but I think it's a tower issue. I think some towers support data on EDGE and others only voice, I am really not sure.
Another thing that I've noticed on the iPhone is that when you roam onto Vodacom it struggles to switch back onto Cell C when in a Cell C coverage area.
I have to manually search for Cell C in the settings of the phone. (Not always, but sometimes)

 

[werfie]

But every other network I have used, I don't experience this problem? If I put a Vodacom sim in right now, the problem goes away, surely its either something to do with the Cell C network, or its a crappy sim they have given me?

Nope, same thing happens to me on Vodacom!

 

[KingLv]

It also happens to me on my iPhone 5. It's got something to do with Cell C using 900MHz for 3G I think...

 

[lukewd]

yes I'm now on the iPhone 5 too and internet is completely unusable when on EDGE. could you please elaborate on it having something to do with Cell C using 900MHz for 3G? Is there a possible solution?

I know when I went into one of the shops that they mentioned they have different micro sims depending on what phone you have, and this had something to do with the frequencies. Perhaps I have the wrong sim?

 

[Cell_C]

yes I'm now on the iPhone 5 too and internet is completely unusable when on EDGE. could you please elaborate on it having something to do with Cell C using 900MHz for 3G? Is there a possible solution?

I know when I went into one of the shops that they mentioned they have different micro sims depending on what phone you have, and this had something to do with the frequencies. Perhaps I have the wrong sim?

Hi lukewd,

Is your Iphone5 running on the latest OS 6.1.4? if not, please upgrade and retry.

You are using a normal sim card, there are new sim cards called the "u sim" the sim card number usually starts with "0113".

If your OS is up to date, and problem persists, can we please try the U-sim? PM me the sim number, i'll do the sim swap on my side. Then will take it from there.

Regards
*DM*

 

[dlc]

I have two iPhones, 4S (Vodacom) and 5 (Cell C). I find them both to be unusable once swtiched over to EDGE on either network. If you allow serious amounts of loading time, you might send/receive an email or maybe an iMessage or two.