Fair usage policies - Hosting Unlimited explains

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Fair usage policies - Hosting Unlimited explains

After some backlash on the forums Hosting Unlimited explains their fair usage policy and defends the need for such policies

 

[Barry Crous]

There is apparent confusion around the term 'unlimited.' Since our launch early last week, forum feedback has suggested that it should contain no exclusions, he said.

Is it the general public being confused about the word "unlimited" or service providers?

 

[DarkStreet]

Tricker stressed that the unlimited offer cannot be used for the sole purpose of storing files. The website must be active.

Another aspect not covered by the unlimited offer is the unlicensed distribution of copyrighted material. This includes file sharing, file upload, file archive, backup, site mirroring, content distribution sites, porn, excessive amount of videos and music.

These are all completely acceptable and is included in any hosts AUP when "unlimited" usage is advertised.

Looking at their prices I must admit that R 100/GB bandwidth overage is a rip-off.

 

[ActivateD]

Uncapped and fair usage policy should not even be in the same line.Rather call them high usage accounts not uncapped..

 

[kissingmybbgoodbye]

These are all completely acceptable and is included in any hosts AUP when "unlimited" usage is advertised.

Looking at their prices I must admit that R 100/GB bandwidth overage is a rip-off.

Actually it is more like R200/GB on the R49,00 package and R500/GB on the free package (Not so free if you go over your free 0.3 Gigs)

 

[LordFoom]

Is it the general public being confused about the word "unlimited" or service providers?

Exactly. I'd love to redefine a few dictionary words myself.

 

[LazyLion]

I don't understand this recent push for South African providers to start labeling their products as uncapped or unlimited ...and then to restrict such usage by means of their Terms and Conditions?

Why can't they use terminology that more accurately describes their intentions and their product?

There are bazillions of other cool names out there they could use. Why insult your users by trying to pass off your product as something that it is not?

Seriously... this is not rocket science. You can avoid all of this hooh hah and bad PR just by using some other snazzy name.

 

[gregmcc]

“There is apparent confusion around the term 'unlimited.'

There's no confusion - you just don't understand the meaning

unlimited [ʌnˈlɪmɪtɪd]
adj
1. without limits or bounds unlimited knowledge
2. not restricted, limited, or qualified unlimited power

 

[MadCat]

Another quick scheme, at least when your ADSL Account goes to **** you can change the provider with a 1 call and a few clicks. When your Email/Webhosting goes to ****, you are stuck for days trying to propagate DNS to a new host. Beware people.

 

[Chunkyfeather]

There's no confusion - you just don't understand the meaning

unlimited [ʌnˈlɪmɪtɪd]
adj
1. without limits or bounds unlimited knowledge
2. not restricted, limited, or qualified unlimited power

Yep, and thats why mr Tricker and his gang can go ef themselves, trying to make out that we are stupid, I mean really! Someone should report these people about their false advertising and using excuses like "Other people do it, so its okay".

 

[unskinnybob]

FUP - the new swear word. ISPs with page long FUPs should roll their product up nice and tight and shove it where the internet don't go.

 

[Tjorriemorrie]

I agree, FUP is completely aimed at deception.

 

[Grep]

Oh lord, how difficult is the word to understand??? UNLIMITED MEANS THERE IS NO LIMIT, NO CAP, NO FUP, NO ANYTHING!! Please for heavens label your product accordingly!

 

[GTAMCN]

Oh lord, how difficult is the word to understand??? UNLIMITED MEANS THERE IS NO LIMIT, NO CAP, NO FUP, NO ANYTHING!! Please for heavens label your product accordingly!

+1 You read my mind there

 

[masterD]

I do agree to a certain extent but unlimited means different things to different people my unlimited may not be your unlimited , I spent quite a while in the states, and all the hosting providers there offer these "Unlimited packages" and to the normal everyday user or business they are just that Unlimited. I am curious to find out what Unlimited plans should be labelled as if not unlimited?

 

[elvis_presley]

You moaners need a seriously reality check. The concept of "unlimited everything" is dying all over the world. Even OVH, which is one of the biggest and known as one of the fairest hosters in the world, is introducing soft-caps on its "unlimited" products. Both its shared and dedibox hosting has an FUP. Keyweb is well known to throttle heavy users on its "unlimited" products, I think it has a secret nazi FUP. That's the way the world is going. Bandwidth and hardware costs money. It has to be paid for. Deal with it.

I don't like it either, but I'm not stupid enough to expect a R89 product to be able to deliver thousands of rands worth of bandwidth and infrastructure a month. In hosting terms, "unlimited" has always referred to the AMOUNT of data, not the SPEED of the data. What's next? Complain that your R89 product only delivers your unlimited bandwidth at 100mbit, and you don't like that speed limit? You demand 10Gbit?

 

[LazyLion]

I do agree to a certain extent but unlimited means different things to different people my unlimited may not be your unlimited , I spent quite a while in the states, and all the hosting providers there offer these "Unlimited packages" and to the normal everyday user or business they are just that Unlimited. I am curious to find out what Unlimited plans should be labelled as if not unlimited?

Anything. There are a billion snazzy names out there. How about "The Dang Awesome Huge Hosting Package"?

 

[LazyLion]

You moaners need a seriously reality check. The concept of "unlimited everything" is dying all over the world. Even OVH, which is one of the biggest and known as one of the fairest hosters in the world, is introducing soft-caps on its "unlimited" products. Both its shared and dedibox hosting has an FUP. Keyweb is well known to throttle heavy users on its "unlimited" products, I think it has a secret nazi FUP. That's the way the world is going. Bandwidth and hardware costs money. It has to be paid for. Deal with it.

I don't like it either, but I'm not stupid enough to expect a R89 product to be able to deliver thousands of rands worth of bandwidth and infrastructure a month. In hosting terms, "unlimited" has always referred to the AMOUNT of data, not the SPEED of the data. What's next? Complain that your R89 product only delivers your unlimited bandwidth at 100mbit, and you don't like that speed limit? You demand 10Gbit?

So because ISPs really really want to label their product as unlimited... but know they can't... I should just make do with a fake description for it?

What's next? An "All you can Eat Cadbury's Chocolate Bar" *







* package actually only includes 120 grams.

 

[miss_megan]

UNLIMITED hmm if it shouldn't be advertised as UNLIMITED then what should it be advertised as? I have been on an UNLIMITED PLAN for ages now and I have NEVER reached my limit! AUP or any policy for that matter doesn't apply if you don't intend on abusing a system..... Is the general goal here to destroy companies who seem to be trying to give us consumers what we actually want and need? I commend both the people and the company for doing something different.

 

[LazyLion]

if it shouldn't be advertised as UNLIMITED then what should it be advertised as?

How about the "Ridiculously Radical Plus Size Hosting Plan"?

in fact you can call it anything you want... as long as it is HONEST.