Fair usage policies - Hosting Unlimited explains

FUPs on unlimited/uncapped products?

  • Acceptable. They are necessary to maintain service levels

    Votes: 23 21.1%

  • Acceptable for different reasons (comment in forum)

    Votes: 0 0.0%

  • Depends (leave an explanation)

    Votes: 0 0.0%

  • Unacceptable. They shouldn't be advertised as such then

    Votes: 85 78.0%

  • Unacceptable for different reasons (comment in forum)

    Votes: 1 0.9%
  • Total voters
    109
rwenzori said:
What's abuse?
Click to expand...

Abuse = using an "unlimited" product in an unlimited manner :D

You see... even though they say it is "unlimited" ... you are never actually allowed to test them on that claim... since to do so is labeled as abuse.
 
elvis_presley said:
It's defined in the AUP, genius. The whole discussion is that some people think that one should be able to abuse products as much as they want without consequence.
Click to expand...

Thanks for the compliment.

If a service is advertised as X, contracted as X, the ISP must provide X, not weasel X into Y in the small print.
 
Garyvdh said:
Where did we say that we want them to do that?

You can't say "it is unlimited as long as..." The moment you try to qualify the unlimited then it is not unlimited anymore. Unlimited has no qualifications and no restrictions.

it's so simple really.
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You sided with all the users on the poll. That's where you said it. You don't think unlimited products should have an FUP. You want totally uncontended, guaranteed, backed-by-an-SLA bandwidth and hardware servicing your "unlimited" account.

By your defintion it's impossible to offer an unlimited product in any shape or form, anywhere in the chartered universe. There have to be restrictions, legal or otherwise, protecting a product and its infrastructure. I'm not so stupid that I think you understand it like that, the only question is where that "as long as..." line is drawn. That's what the AUP/FUP determines.
 
elvis_presley said:
You sided with all the users on the poll. That's where you said it. You don't think unlimited products should have an FUP. You want totally uncontended, guaranteed, backed-by-an-SLA bandwidth and hardware servicing your "unlimited" account.
Click to expand...

Yes, that is correct. I don't think unlimited products should have an FUP where any limit or restriction is included. That is just logical. You cannot restrict a product that is advertised as unrestricted. You cannot limit a product that is advertised as unlimited. But that doesn't mean they should kill the product. Just fix the name and don't use the word unlimited.

elvis_presley said:
By your defintion it's impossible to offer an unlimited product in any shape or form, anywhere in the chartered universe. There have to be restrictions, legal or otherwise, protecting a product and its infrastructure. I'm not so stupid that I think you understand it like that, the only question is where that "as long as..." line is drawn. That's what the AUP/FUP determines.
Click to expand...

Rubbish... I am quite happy with my uncapped account and I have never ever received any warning of abuse or threat of being limited in any way.
 
elvis_presley said:
Must these guys ensure that there's 10mbit? 100mbit? 1gbit? 10gbit? of uncontended traffic available for each of the sites that they host, so that they fit in 100.000% with the Oxford Dictionary definition of "no limits"?
Click to expand...

Yes, if they want to use that phrase/word. Otherwise use a different phrase/word. Its not that difficult :-)
 
I think they need a new market term for these FUP accounts. Maybe call it semi-capped?
So you have capped which is capped at a predefined threshold, semi capped that gets throttled at a predefined threshold and uncapped that never get capped or throttled.
 
Rouxenator said:
I think they need a new market term for these FUP accounts. Maybe call it semi-capped?
So you have capped which is capped at a predefined threshold, semi capped that gets throttled at a predefined threshold and uncapped that never get capped or throttled.
Click to expand...

Sure, but how will they succeed with honest marketing...?
 
Rouxenator said:
I think they need a new market term for these FUP accounts. Maybe call it semi-capped?
So you have capped which is capped at a predefined threshold, semi capped that gets throttled at a predefined threshold and uncapped that never get capped or throttled.
Click to expand...

Network capped/limited? So basically your accounts limits are determined by the networks load at that the time.
 
Rouxenator said:
I think they need a new market term for these FUP accounts. Maybe call it semi-capped?
So you have capped which is capped at a predefined threshold, semi capped that gets throttled at a predefined threshold and uncapped that never get capped or throttled.
Click to expand...

There's already a term for what you describe - that's a soft-cap. There's also a term for the other thing you describe - unshaped. The product under discussion doesn't have a soft-cap. It only stipulates if you abuse the crap out of the resources, you will be politely asked to leave. It says "unlimited traffic". The traffic is not limited. The unit of measure of internet traffic is the kilobyte. If someone asks you "how much traffic did you use?", you would say "last month? 77 gigs!", and not "77gigs at a rate of 192kbit from 8am-8pm, and 10mbit from 8pm-8am".

There is not a limit on that kilobyte number. Hence the traffic is unlimited. It does not promise "unlimited bandwidth" or "unlimited speeds".

This isn't rocket science people! This is basic comprehension!

I go back to my All-You-Can-Eat Buffet idea. Has anyone here every had a similar discussion with a restaurant? How did that go?
 
elvis_presley said:
There's already a term for what you describe - that's a soft-cap. There's also a term for the other thing you describe - unshaped. The product under discussion doesn't have a soft-cap. It only stipulates if you abuse the crap out of the resources, you will be politely asked to leave. It says "unlimited traffic". The traffic is not limited. The unit of measure of internet traffic is the kilobyte. If someone asks you "how much traffic did you use?", you would say "last month? 77 gigs!", and not "77gigs at a rate of 192kbit from 8am-8pm, and 10mbit from 8pm-8am".

There is not a limit on that kilobyte number. Hence the traffic is unlimited. It does not promise "unlimited bandwidth" or "unlimited speeds".

This isn't rocket science people! This is basic comprehension!

I go back to my All-You-Can-Eat Buffet idea. Has anyone here every had a similar discussion with a restaurant? How did that go?
Click to expand...

The mind boggles :wtf:
 
rwenzori said:
Only in this nutcase capped country. Elsewhere it is in kilobytes/second, no matter how many gigs you push through.
Click to expand...

No. It's a global term. You're thinking of "bandwidth". That's kilobytes/second.

This is why we have all these issues with the moaners in ZA. They don't understand even the basic facts and terms for what they're arguing about.
 
elvis_presley said:
No. It's a global term. You're thinking of "bandwidth". That's kilobytes/second.

This is why we have all these issues with the moaners in ZA. They don't understand even the basic facts and terms for what they're arguing about.
Click to expand...

I would venture to suggest that you are so blinded by local internet propaganda that you are the one not understanding the basic facts and terms, nor how internet connections are sold elsewhere in the world, genius.
 
elvis_presley said:
There's already a term for what you describe - that's a soft-cap. There's also a term for the other thing you describe - unshaped. The product under discussion doesn't have a soft-cap. It only stipulates if you abuse the crap out of the resources, you will be politely asked to leave. It says "unlimited traffic". The traffic is not limited. The unit of measure of internet traffic is the kilobyte. If someone asks you "how much traffic did you use?", you would say "last month? 77 gigs!", and not "77gigs at a rate of 192kbit from 8am-8pm, and 10mbit from 8pm-8am".

There is not a limit on that kilobyte number. Hence the traffic is unlimited. It does not promise "unlimited bandwidth" or "unlimited speeds".

This isn't rocket science people! This is basic comprehension!

I go back to my All-You-Can-Eat Buffet idea. Has anyone here every had a similar discussion with a restaurant? How did that go?
Click to expand...

When a consumer purchases a account which stipulates a speed and uncapped, they have the expectation of that speed for the account and uncapped referring to the amount of data that the account can transfer. Shaping is an additional stipulation which says certain protocols would be limited in speed due to priority but the uncapped component of the account still applies in the essence that the amount of data is not restricted.
 
You guys might as well argue with a banana. The banana might be more intellectually stimulating though.
 
rwenzori said:
I would venture to suggest that you are so blinded by local internet propaganda that you are the one not understanding the basic facts and terms, nor how internet connections are sold elsewhere in the world, genius.
Click to expand...

Someone called me out on my int'l internet knowledge once on this thread. That didn't end too well for them. Anything you'd like me to google on your behalf, as you seem incapable of it?
 
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