Fair usage policies - Hosting Unlimited explains

[l2055]

Oh yeah... you just happened to be browsing the site randomly... and decided to register and post in this thread because you felt so passionate about defending this company?

I did :grin:

Not this thread ofc -.-

 

[elvis_presley]

See now this amuses me, when this forum is positive it is automatically assumed one works for the company in question? , Is this forum not actually about FUP's - I work for a BANK how about you ELVIS?

We need clarification on this rule... how many negative posts must be made before you are allowed to make a positive post and not be affiliated with the company you're posting about? I really feel these forum rules should be made clearer.

Oh crap, I just checked my 1st post... it was something negative about adsl account thieves. So I guess I was defending Telkom. I must work for them. That's it. I'm tendering my resignation tomorrow.

 

[LazyLion]

Not many ISPs anywhere in the world will say what the bandwidth abuse is, because it's such a fluid resource, with so many variables. These Hosting Unlimited guys do say exactly what their resource abuse policy is, though - it's on their side, hidden under "Resource Abuse Policy".

Sure they can. It's quite easy. Just because a few ISPs lie about what their product actually entails doesn't mean they all have to be like that. There are still some honest people in business even if you and the rest of the world remain deceitful.

I wouldn't venture to guess anything. You know what they say - assumption is the mother of all f-ups.

Then I guess you better quit assuming that you speak on behalf of everybody. This poll says otherwise. It's a clear slap in the face of this product and it's assumptions.

Utterly irrelevent when it's quite clear they don't understand the subject matter.

Or maybe you and this company are just willing to lie and mislead consumers. But it looks like at least 80% of them are smarter than that.

Then take Openweb out your tagline - are they still selling the uncapped express+ 384's as uncapped express+ 512 accounts? They did it for years. Joke of a company, really.

Yes, I still am using OpenWeb.... because they are still one of the few ISPs in SA that offers a real uncapped product with no restrictions.

This isn't about that. It's about the ignorance of users. Same in pretty much every industry in the world. Most people don't understand the difference between warrantees/guarantees/motorplans on cars for example, and assume they're interchangeable. I don't feel it's the seller's obligation to clarify every single word they use. Ignorant buyers get shafted all the time, just remember: "if it seems to good to be true... it probably is" and you'll avoid a lot of disappointment in life.

Or you could just blatantly lie and misuse product terminology... as this company has done.

Consider it told. That'd be me.

Yeah... I highly doubt that. If you are willing to tolerate lies in one area... there is no reason why we should accept anything you say as the truth.

And you might want to check out this thread in the meantime....
http://mybroadband.co.za/vb/showthread.php/261194-Consumers-throttled-by-ISPs

 

[Kosmik]

Search the web, pretty much all Unlimited Plans in the states threaten to disconnect and worse they threaten to do so without warning! I speak from experience. I just read Hosting Unlimited's Unlimited Policy they don't threaten to cut you off they seem to want to make a plan for users who are heavy duty.

We've heard that before, especially recently.

 

[kissingmybbgoodbye]

Search the web, pretty much all Unlimited Plans in the states threaten to disconnect and worse they threaten to do so without warning! I speak from experience. I just read Hosting Unlimited's Unlimited Policy they don't threaten to cut you off they seem to want to make a plan for users who are heavy duty.

Which idea and wording they blatantly stole from an overseas hosting company

 

[Rouxenator]

Host4Africa - less than R10 per month gets you a lot more with truly un-metered bandwidth usage.

 

[DarkStreet]

Host4Africa - less than R10 per month gets you a lot more with truly un-metered bandwidth usage.

I used them years ago and never had any issues. They host in the US though.

 

[Rouxenator]

They host in the US though.

Thats actually a benefit - not a disadvantage.

 

[elvis_presley]

Then I guess you better quit assuming that you speak on behalf of everybody. This poll says otherwise. It's a clear slap in the face of this product and it's assumptions.
Or maybe you and this company are just willing to lie and mislead consumers. But it looks like at least 80% of them are smarter than that.

I take it you're an ANC supporter? The recent polls clearly indicate that people agree with their policies and what they do.

Popular != Right. I wish we could just put up a poll "We need uncapped gbit for R9.99", and if the majority voted yes, reality shifted so it became fact. Just because everyone has it in their head that "Unlimited" means "Unmetered", won't change the meaning of the word. "Ignorance breeds contempt" ... very apt adage.

Yes, I still am using OpenWeb.... because they are still one of the few ISPs in SA that offers a real uncapped product with no restrictions.

It's nice to see you haven't lost your sense of humour.

Yeah... I highly doubt that. If you are willing to tolerate lies in one area... there is no reason why we should accept anything you say as the truth.

And you might want to check out this thread in the meantime....
http://mybroadband.co.za/vb/showthread.php/261194-Consumers-throttled-by-ISPs

I agree with that article about the atrocious way in which IS have handled the uncapped saga. It's obvious that Mweb beat them to the punch, have a technically and comsumer-superior solution, and that "top X%" is shameful. Pity he uses Canada as an example of cheap, uncapped, unshaped internet; it's well known as a market with relatively low caps on their "uncapped" packages, and if you keep up with international comms, you'll know that some of the ISPs there are notorious for protocol shaping.

And now Google's getting in on the act, and trying to introduce laws paid-for prioritized traffic on US mobile data - you've probably seen the flurry of news about it lately. If they manage to get that through, it'll be the first country in the world with laws in FAVOUR of shaping and capping! Scary! Sometimes the grass is only greener on the other side, because it's full of poo.

 

[DarkStreet]

Thats actually a benefit - not a disadvantage.

I know, I have all my hosting in the UK and US. I just pointed this out as the discussion is about local hosting policies.

 

[LazyLion]

Popular != Right. I wish we could just put up a poll "We need uncapped gbit for R9.99", and if the majority voted yes, reality shifted so it became fact. Just because everyone has it in their head that "Unlimited" means "Unmetered", won't change the meaning of the word. "Ignorance breeds contempt" ... very apt adage

Get a dictionary... look it up. You seem to be the only one struggling to understand the meaning of the word.

# having no limits in range or scope; "to start with a theory of unlimited freedom is to end up with unlimited despotism"- Philip Rahv; "the limitless reaches of outer space"

# outright: without reservation or exception

# inexhaustible: that cannot be entirely consumed or used up; "an inexhaustible supply of coal"

# limitless or without bounds; unrestricted

# unlimitedly - In an unlimited way

# unlimitedness - The characteristic of being unlimited; infiniteness

# A term to describe an action not defined within narrowed limits.

And the difference between ANC voters and MyBroadband users is in the education. Something which you seem to have missed out on in life.

BTW, does your boss pay you per post or per day?

 

[elvis_presley]

Get a dictionary... look it up. You seem to be the only one struggling to understand the meaning of the word.

All those you quoted seem to satisfy the "unlimited" part of "unlimited bandwidth" in the current context? I don't get your problem? They have their AUP and FUP right there on the page explaining the meaning exactly. I repeat: You're thinking of UNMETERED BANDWIDTH. Just because you're unfamiliar with how a word is used in the industry, doesn't mean your definition is right. EVERY SINGLE THING you get from an ISP has a clause somewhere whose meaning is "if youre a resource abusing a-hole, we can kick you off". I don't think that people understand that ISPs don't want these people as customers. They make a loss for them. There's no deceit or lying taking place. That's what the AUP/FUP is there for.

Do you make such a fuss at All You Can Eat buffets? Or do you actually realise that you're not allowed to pay for a single meal, and then pitch a tent in the corner and live there eating for the rest of your life?

And the difference between ANC voters and MyBroadband users is in the education. Something which you seem to have missed out on in life.

That's even funnier than your openweb quip. The majority of MyBB users educated and knowledgeable?! HAH! In this very post, even, there was some idiot that thought that South Africa was the only country that disconnected users for FUP abuse. That's precious.

Maybe if people knew the realities of what happened with internet outside our country, they'd see we're on a nice solid trajectory for catching up, despite the massive handicap that our government puts on the industry. Here we have a guy selling uncapped hosting at R89, probably at huge financial risk to himself, like all entrepeneurs. He has an AUP/FUP comparable to international ISPs. I'm an entrpeneur myself, and for one applaud this guy for putting out this product in the face of the local conditions and competitors. Is it a good product? I don't know, and I don't care, that's not under discussion. But is he trying to be lying and deceitful? From all available evidence - no. Until someone gets an email from them saying "you have used X gig of bandwidth, I am cancelling your account. Sorry but we didnt mention the secret bandwidth limit in the FUP", the use of it is acceptable.

BTW, does your boss pay you per post or per day?

Stop being silly. I don't work for Telkom.

 

[PeterCH]

Just because everyone has it in their head that "Unlimited" means "Unmetered", won't change the meaning of the word. "Ignorance breeds contempt" ... very apt adage.

Unlimited means NO LIMITS. You could also call it "FLAT RATE".

What does UNLIMITED mean for you?

When marketers use UNLIMITED or UNCAPPED one has to look at who they aim it at. If they aim it at ordinary people, they have to go by what the ordinary person considers UNLIMITED or UNCAPPED to mean and that is the same as the general use of the word - NO LIMITS.

 

[LazyLion]

I give up. Some people live in Wonderland where words don't mean the same thing that they do for us here in the real world.
Fortunately the Poll has confirmed for us what most people think of such a product and their use of this terminology.
So despite some people's complete failure to grasp the nuances of normal English.... for the rest of us it is still business as usual.

We should blame their English teachers.

 

[elvis_presley]

Unlimited means NO LIMITS. You could also call it "FLAT RATE".
What does UNLIMITED mean for you?

"Unlimited Traffic" - which is the term under scrutiny here - means exactly that - I can keep using traffic within the bounds of their AUP/FUP, and I won't be cut off as a consequence. So far there's been no evidence provided that this isn't exactly what you're getting.

When marketers use UNLIMITED or UNCAPPED one has to look at who they aim it at. If they aim it at ordinary people, they have to go by what the ordinary person considers UNLIMITED or UNCAPPED to mean and that is the same as the general use of the word - NO LIMITS.

What does NO LIMITS mean to you? No limits in the traffic quota? No limits in the speed of the service? Must these guys ensure that there's 10mbit? 100mbit? 1gbit? 10gbit? of uncontended traffic available for each of the sites that they host, so that they fit in 100.000% with the Oxford Dictionary definition of "no limits"?

 

[elvis_presley]

It actually astounds me that people are so naieve that they think ISPs can offer *ANY* services without an AUP to protect their infrastructure and the other users from the few a-holes who decide to abuse the service. Seriously? Pretty much everything you do in life has an out-clause for the provider if you decide to pull the piss. Why should the Internet be any different?

 

[rwenzori]

the few a-holes who decide to abuse the service.

What's abuse?

 

[elvis_presley]

What's abuse?

It's defined in the AUP, genius. The whole discussion is that some people think that one should be able to abuse products as much as they want without consequence.

 

[MFour]

I see the ISP's/ web hosting companies of the world has become the new authority on the English language. This tells me that I need to throw out my trusty Oxford dictionary, and wait for the new English language authorities to publish their "new and improved interpretation of the English Language" dictionary. I am assuming that the new dictionary will be unlimited in it's content, and may change from time to time, depending on how often it is read / used. Ya I know, stupid comment, but then so is having restrictions on something you call unlimited.

 

[LazyLion]

It actually astounds me that people are so naieve that they think ISPs can offer *ANY* services without an AUP to protect their infrastructure and the other users from the few a-holes who decide to abuse the service. Seriously? Pretty much everything you do in life has an out-clause for the provider if you decide to pull the piss. Why should the Internet be any different?

Where did we say that we want them to do that? We love the product as it is... FUP and All. We just want them to give it a more accurate name rather than using a fake description. If it is not really unlimited then don't call it unlimited. Call it something else... anything else.

You can't say "it is unlimited as long as..." The moment you try to qualify the unlimited then it is not unlimited anymore. Unlimited has no qualifications and no restrictions.

it's so simple really.