Fibre in Strand

Axxess sent me an email yesterday morning confirming fibre availability in my area. I confirmed my order and by yesterday afternoon the installation was scheduled with Frogfoot for Monday :D

I was pleasantly surprised by the speed at which everything is happening, and on top of that, Frogfoot even sent me an email with a calendar entry, and the name and photo of the foreman who will be handling the installation... mind blown :D

Anyway, I'm very excited about my DSL days being numbered :D
 
Last edited:
blaaislaai said:
Frogfoot via CapeConnect (apparently wireless fibre, so that's already a no from me)
Click to expand...

We don't send out marketing emails.

Anyone who's read these forums will know exactly how outspoken I am about "wireless fibre". There's no such thing.

Please PM me the details of the Cape Connect employee who tried to sell you "wireless fibre" so that remedial steps can be taken.

Wireless is wireless. Fibre is fibre.

According to Frogfoot's coverage map, there is no fibre in Altena.

We have fibre to our wireless POP in Altena, but the only products we sell there are normal uncapped wireless products. Back in the days when we dug up the streets and ran those backbones, fibre wasn't fashionable and people used to laugh at us for taking fibre to our towers. There are two MDUs right next to the Altena Road POP that could have had nice active electronics FTTH for years.
 
Hello,

So, I have a strange speed issue on my new fibre line.

In the evenings, and over weekends, almost all downloads (HTTP/HTTPS/FTP) will slow down to about 500 kB/s, local and international. If I'm lucky, some sites might go up to about 1500 kB/s, but then others might drop to about 30 kB/s.

These are all well known sites (software, drivers, ISOs, etc.) from which I normally get between 5200 kB/s and 6200 kB/s during the day, which is what I expect.

The strange thing is that speed tests, especially MyBroadband's own test, will almost always run near full speed.

I reported the problem and one of the tests included connecting my computer directly to the Frogfoot CPE with a cable, ensuring nothing else, including the router, can interfere while we test. Unfortunately the cause of the problem is still unknown.

I'm on a 50/50 capped package from Axxess.

Anyone else experiencing something similar?
 
iMORT3rnAL said:
Hello,

So, I have a strange speed issue on my new fibre line.

In the evenings, and over weekends, almost all downloads (HTTP/HTTPS/FTP) will slow down to about 500 kB/s, local and international. If I'm lucky, some sites might go up to about 1500 kB/s, but then others might drop to about 30 kB/s.

These are all well known sites (software, drivers, ISOs, etc.) from which I normally get between 5200 kB/s and 6200 kB/s during the day, which is what I expect.

The strange thing is that speed tests, especially MyBroadband's own test, will almost always run near full speed.

I reported the problem and one of the tests included connecting my computer directly to the Frogfoot CPE with a cable, ensuring nothing else, including the router, can interfere while we test. Unfortunately the cause of the problem is still unknown.

I'm on a 50/50 capped package from Axxess.

Anyone else experiencing something similar?
Click to expand...

Mine was only installed this morning, I will keep an eye on it and let you know if it shows the same symptoms. But what you explained point to either ISP shaping/throttling or possibly congestion on the fibre network, of which the latter is highly unlikely with the current amount of active users and the speed they provisioned on the backbone.
 
So my area went live last week Thursday (Frogfoot website only updated on Friday). I was contacted Saturday morning to ask if they can come and install Monday morning. Monday morning the contractors were right on time, and the install took about 4 hours. Very neat job, the fibre was spliced on the pavement and ONT provisioning was done on site. Rocketnet was super fast with the provisioning on their end, and about 30 minutes after Frogfoot was done Rocketnet provided my PPPoE login details. Speeds are ALWAYS a solid 97-98mbit/s no matter the time of day over the past 48 hours. This includes some international downloads (from EU). I will keep monitoring but so far so good.
 
Stratt said:
So my area went live last week Thursday (Frogfoot website only updated on Friday). I was contacted Saturday morning to ask if they can come and install Monday morning. Monday morning the contractors were right on time, and the install took about 4 hours. Very neat job, the fibre was spliced on the pavement and ONT provisioning was done on site. Rocketnet was super fast with the provisioning on their end, and about 30 minutes after Frogfoot was done Rocketnet provided my PPPoE login details. Speeds are ALWAYS a solid 97-98mbit/s no matter the time of day over the past 48 hours. This includes some international downloads (from EU). I will keep monitoring but so far so good.
Click to expand...

Hi, thanks for the feedback.

I was away for a few days, so I was only able to test again yesterday evening and it was still not great. I was getting about 500 kb/s with one download going up to 1600 kb/s.
 
iMORT3rnAL said:
Hi, thanks for the feedback.

I was away for a few days, so I was only able to test again yesterday evening and it was still not great. I was getting about 500 kb/s with one download going up to 1600 kb/s.
Click to expand...

Yeah, so two weeks later I am still consistantly getting a solid 100mbit/s, especially local. Steam downloads from the Cape Town CDN is insane, 10GB update in 13 minutes. International varies, but everything I tested I got over 30mbit/s, from US and EU sites. Any reason for going with Axxess (they are one of the more expensive ISP's on Frogfoot)? I dropped Afrihost and Axxess like a hot potato years ago with the MTN saga, and never looked back. I simply can not tolerate corporate companies lying and placing blame on other parties when they full well know the issue is with themselves.

The only reason for me going with Rocketnet is price and the fact that they could provide me with a static IP (as well as some pretty good reviews on MyBB forums). So far I can only praise their sales, accounts and support departments. I originally had a pre-order with Cool Ideas, but they were absolutely not interested in providing any value adds like a static IP.
 
belator said:
@Stratt did they at least give you IPv6, or are you still stuck in the Jurassic period with just IPv4?
Click to expand...

Unfortunately only an IPv4 address. But with Tunnelbroker having presence in Teraco JHB now, I have been running an IPv6 over IPv4 tunnel for a while. Tunnelbroker provide you with a free /64 so you can run proper dual stack on all your devices at home. The service is free and can be found at https://www.tunnelbroker.net/
 
Stratt said:
Unfortunately only an IPv4 address. But with Tunnelbroker having presence in Teraco JHB now, I have been running an IPv6 over IPv4 tunnel for a while. Tunnelbroker provide you with a free /64 so you can run proper dual stack on all your devices at home. The service is free and can be found at https://www.tunnelbroker.net/
Click to expand...

At least I get native IPv6 and don't have to go to third parties.
 
Stratt said:
Yeah, so two weeks later I am still consistantly getting a solid 100mbit/s, especially local. Steam downloads from the Cape Town CDN is insane, 10GB update in 13 minutes. International varies, but everything I tested I got over 30mbit/s, from US and EU sites. Any reason for going with Axxess (they are one of the more expensive ISP's on Frogfoot)? I dropped Afrihost and Axxess like a hot potato years ago with the MTN saga, and never looked back. I simply can not tolerate corporate companies lying and placing blame on other parties when they full well know the issue is with themselves.

The only reason for me going with Rocketnet is price and the fact that they could provide me with a static IP (as well as some pretty good reviews on MyBB forums). So far I can only praise their sales, accounts and support departments. I originally had a pre-order with Cool Ideas, but they were absolutely not interested in providing any value adds like a static IP.
Click to expand...

Good news, I just ran a few more tests and everything seemed fine. I'm waiting for a response from Axxess to check whether anything changed.

Regarding my choice of ISP, I have a fairly good idea of how much data I consume each month, so it made sense to get a cheaper capped package from Axxess since they also have 3 month data roll-ever and free after hours data.
 
iMORT3rnAL said:
Good news, I just ran a few more tests and everything seemed fine. I'm waiting for a response from Axxess to check whether anything changed.

Regarding my choice of ISP, I have a fairly good idea of how much data I consume each month, so it made sense to get a cheaper capped package from Axxess since they also have 3 month data roll-ever and free after hours data.
Click to expand...

Ah, I thought you were on uncapped.
 
belator said:
At least I get native IPv6 and don't have to go to third parties.
Click to expand...

Do you get a range though? I dont want to NAT 6to4, I would rather tunnel it, and be able to provide a IPv4 and IPv6 (public not link local) to each device.
 
iMORT3rnAL said:
Hello,

So, I have a strange speed issue on my new fibre line.

In the evenings, and over weekends, almost all downloads (HTTP/HTTPS/FTP) will slow down to about 500 kB/s, local and international. If I'm lucky, some sites might go up to about 1500 kB/s, but then others might drop to about 30 kB/s.

These are all well known sites (software, drivers, ISOs, etc.) from which I normally get between 5200 kB/s and 6200 kB/s during the day, which is what I expect.

The strange thing is that speed tests, especially MyBroadband's own test, will almost always run near full speed.

I reported the problem and one of the tests included connecting my computer directly to the Frogfoot CPE with a cable, ensuring nothing else, including the router, can interfere while we test. Unfortunately the cause of the problem is still unknown.

I'm on a 50/50 capped package from Axxess.

Anyone else experiencing something similar?
Click to expand...
 
iMORT3rnAL said:
Good news, I just ran a few more tests and everything seemed fine. I'm waiting for a response from Axxess to check whether anything changed.
Click to expand...
svenh said:
You are being shaped by Axxess, change your isp
Click to expand...

Since yesterday evening everything seems fine. But, Axxess sent me some other news today.

Apparently there will be price adjustments on all Frogfoot fibre services effective 1st June. My 100GB capped will increase from R759 to R869 which will bring it quite close to uncapped packages from other ISPs.

I assume other ISPs will follow suit on Frogfoot packages. Has anyone else received similar news?
 
Stratt said:
Do you get a range though? I dont want to NAT 6to4, I would rather tunnel it, and be able to provide a IPv4 and IPv6 (public not link local) to each device.
Click to expand...

I have a /64 block that is allocated by my ISP during the PPPOE process.

[blt@ReinwaldSeRouter] > tool trace www.google.com
# ADDRESS LOSS SENT LAST AVG BEST WORST
1 2c0f:f470:3:5::2 0% 14 2ms 3 2 12.6
2 2c0f:f470:3:5::1 0% 14 2.2ms 3.6 1.9 21.2
3 2c0f:f470::1 0% 14 1.9ms 8 1.9 62.6
4 2c0f:f470:0:3d::2 0% 14 21.7ms 23.4 21.6 35
5 2001:43f8:1f0::41 0% 14 22.4ms 24.7 21.8 41
6 2001:4860:0:1::18b 0% 14 22ms 22.3 21.9 23.7
7 2c0f:fb50:4002:802::2004 0% 14 21.7ms 22 21.7 22.8
 
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