First time VOIP. What am I doing wrong?

[Quixotic]

I have a Gigaset A510 VOIP handset, a fibre DSL connection and a Username/Password from MWEB Talk. I connect the Gigaset base to the router LAN port. My PC is connected to the same router. The router provides DHCP but I cannot see the Gigaset. I set the IP to static and enter the IP address as 192.168.1.122 etc from the handset but still nothing. I set it back to dynamic as it should work. I then try the Gigaset webpage but it does not recognise anything connected.

Where do I enter the MWEB account and password?

 

[R4tt3xxza]

Use an IP Scanner (http://www.advanced-ip-scanner.com) to find the IP address of the handset when in dynamic mode, you may even be able to login to the router and look for connected devices in order to get the IP address.

 

[Quixotic]

Use an IP Scanner (http://www.advanced-ip-scanner.com) to find the IP address of the handset when in dynamic mode, you may even be able to login to the router and look for connected devices in order to get the IP address.

Tried the scanner. Nothing.

 

[Quixotic]

OK Some success. There was a connection problem to the router. I now have an IP address and I can access the Gigaset from the browser. It shows a list of providers for South Africa but there is no MWeb. What do I do?

 

[gfmalan]

Is there a generic sip account?

On a DX800 (also Gigaset) there is a option of "other provider" then fill the sip server ip in at domain/sip server, skip STUN (unless MWEB has that), and user name and password

 

[Quixotic]

Is there a generic sip account?

On a DX800 (also Gigaset) there is a option of "other provider" then fill the sip server ip in at domain/sip server, skip STUN (unless MWEB has that), and user name and password

Thanks. Found 'other provider'. It asks for Domain, Proxy Server Address and Registration Server. What are these for MWEB Talk? I tried sip.mweb.net in the domain but it said 'Registration failed'

 

[gfmalan]

Thanks. Found 'other provider'. It asks for Domain, Proxy Server Address and Registration Server. What are these for MWEB Talk? I tried sip.mweb.net in the domain but it said 'Registration failed'

I needed to fill 3 fields with the same, (the 3you mentioned), and port 5060, stun server not needed in my case, i can test my settings and screenshot it for you if needed.

 

[sajunky]

MWEB settings was posted by cavedog in this thread: http://mybroadband.co.za/vb/showthread.php/823639-Mweb-Talk-offering-free-DID-numbers

 

[Quixotic]

I now have all the settings from MWEB (Talk No, Talk Password, Domain, Proxy etc) but the Gigaset still says 'Registration failed'. What now?

 

[Quixotic]

I needed to fill 3 fields with the same, (the 3you mentioned), and port 5060, stun server not needed in my case, i can test my settings and screenshot it for you if needed.

Yes, please send a screenshot

 

[killerbyte]

Turn off SIP ALG on your router, forward port 5060 and 5061.

 

[Quixotic]

Turn off SIP ALG on your router, forward port 5060 and 5061.

It's a Tilgin HG1522 fibre optic router. No SIP ALG setting or a means to forward port

 

[Hamish McPanji]

It's a Tilgin HG1522 fibre optic router. No SIP ALG setting or a means to forward port

I find that hard to believe.

Try this : https://youtu.be/zmPUpA3z2hc

Screenshots would help.

I have an A510p also. Let me setup the Mwebtalk on my router and see

 

[Quixotic]

I find that hard to believe.

Try this : https://youtu.be/zmPUpA3z2hc

Screenshots would help.

I have an A510p also. Let me setup the Mwebtalk on my router and see

The Youtube video shows a Tilgin router with more options in the Advance Mode. I just have IP Filters and LAN Client. See attached screenshot.