Introducing inContact - your innovative messaging service
* Worried about unauthorized transactions on your account?
* Want to know exactly when your salary is deposited?
* Need immediate notification of your withdrawals and purchases?
* Ever been embarrassed having your card declined due to insufficient funds?
We invite you to get inContact
With inContact, an innovative messaging service, you can now stay inContact with your financial
transactions as they occur. Receive real-time confirmation of deposits, transfers, withdrawals and
purchases on all your accounts* - all you need is your cellphone or email.
With inContact you can:
* Track your financial transactions across all your accounts, as they occur.
* Be informed of all your purchases and withdrawals.
* Receive confirmation of all transfers and payments.
* Identify any unauthorized transaction on your accounts.
inContact helps you to manage the money in your credit card, cheque, savings, transmission and
investment accounts, as well as your home loan
inContact's flexible service options
In order to help you meet your banking needs, we have made inContact as flexible as possible by enabling you to choose:
* To receive your messages only during office hours, or 24 hours a day, as they occur. If you
choose the daytime option you will receive confirmation of your after hours transactions the
following morning.)
* To be notified if any transactions exceed an amount specified by you, e.g. only notify me if
the value of a transaction exceeds R250. (The default threshold is R100, and you can
increase or decrease this according to your needs.)
* To receive notifications via SMS, e-mail, or both.
* To select which accounts you want to link to inContact.
How to register for inContact
* If you subscribe to Internet Banking, login to the website and select 'Features' then 'inContact'.
* Phone us on 0860 11 22 44 to select your inContact options over the phone.
Additional features with inContact-Pro
inContact-Pro is an advanced feature that can be selected to enhance your inContact messages. You
can select inContact-Pro on your cheque or transmission accounts, and receive the benefit
of the following additional functions:
* Send notifications to up to 3 different cellular numbers and / or e-mail addresses per
account. (Also available on Credit Card accounts).
* Receive the deposit reference description for deposits into your account.
* Receive notification of 'Unpaid' (unsuccessful) transactions.
To register for inContact-Pro please phone us on 0860 11 22 44 or visit your nearest FNB branch. If
you currently avail of inContact-Pro, please use one of the above channels should you wish to update
your existing details.
Costs
* Your inContact service is provided FREE of charge.
* Please Note: You will only receive messages for transactions on accounts which belong to you.
inContact will not send messages for transactions on accounts which you access via a link or
mandate. Business owners or Sole Proprietors can receive messages for transactions on their
Business accounts by registering their Business for inContact. This can be done by phoning
0860 11 22 44 or visiting your nearest branch.
it was already set to email