FNB now charging for notifications

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From the FNB website:

The payment notification can be sent via email, SMS or fax.

* Email notification: 50c
* SMS notification: 75c
* Fax notification: R3.50

Cheerz
Voodoo
 
Voodoo said:
From the FNB website:

The payment notification can be sent via email, SMS or fax.

* Email notification: 50c
* SMS notification: 75c
* Fax notification: R3.50

Cheerz
Voodoo
Click to expand...

And what about those that don't want any notification?
 
Update.

Snail mail notice was sent advising that notification to recipients would be charged starting 1st July.
I spend most of my time abroad so didn't get this notice.

The charge on my account was for email notification to a recipient - R0.50

I have now deselected notifications to all recipients.

SMS notification to you on account activity is still free for now.
 
lol somebody is ripping you a new one...

I received a deposit last night, received SMS and email notification and have not been charged for that, I just sent some cash now and received SMS and email notification again without a charge on my account.

:p
 
I think some people here have things mixed up. Two things here are being discussed as if they are one and the same. These are the two:

  1. Incontact: This is when there is any "movement" on your account and a sms or email is sent to you to inform you of this. This is free.
  2. Payment notification: This is a notification of payment sent to a third party. Cost for these are
    * Email notification: 50c
    * SMS notification: 75c
    * Fax notification: R3.50
    The email used to be free but these fees were increased as from 1 July.

Hope this clears it up for the confused ones.

Cheerz
Voodoo
 
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Voodoo said:
I think some people here have things mixed up. Two things here are being discussed as if they are one and the same. These are the two:

  1. Incontact: This is when there is any "movement" on your account and a sms or email is sent to you to inform you of this. This is free.
  2. Payment notification: This is a notification of payment sent to a third party. Cost for these are
    * Email notification: 50c
    * SMS notification: 75c
    * Fax notification: R3.50
    The email used to be free but these fees were increased as from 1 July.

Hope this clears it up for the confused ones.

Cheerz
Voodoo
Click to expand...

You're right - this is what I confirmed with them today.
 
On the subject, BANK CHARGES are not sent to me. That is a deduction on my account, and affects the balance. These charges can easily be over R300, so it is not insubstantial.
 
FNB ARG!!!

I just decided to log into my internet banking to check on my 'millions' :rolleyes:

Low and behold, FNB are now charging to send out e-mails when you do proof of payments.

50c to send a e-mail notification (to the person you paying)
R3.50 to send a fax notification.

The fax cost I can understand, but the e-mail cost... WTF! :mad:
 
Gunther said:
Absa has been charging those for years.
Click to expand...

Now, I remember, back in the day, FNB used to charge a fee to use Internet Banking, then they took that away, it was a first, blah blah blah.

Now they are charging for this, and for that (when they didn't before) so basically, they should just charge a set fee again, because they are indirectly doing that anyways!
 
Mod_note: threads merged.
 
I'm starting to feel that maybe, I should draw all my money out, put it under my pillow because FNB are taking it slowly.

I'm surprised they haven't started charging to log INTO internet banking. :rolleyes:
 
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