Hi there. FNB PW client here.
For thr most part, I've really not seen the benefits of PW and a private banker compared to the standard accounts. My banker didn't even know our Home Loan wasn't set up as Flexi and suggested we put money in to save. Big scramble when we needed access to that money and couldn't access it. He also wasn't very proactive and I had to follow up multiple times when we applied for a second home loan for an investment property. It felt like I had an additional person to manage and he couldn't even go back on prior emails to see that I'd sent him the requested info.
As for bond rates on our primary residence we got the 0.25% benefit but we did still go through a bond originator instead of direct through FNB. It was, at the time, the best rate.
In terms of the additional benefits I don't know if I use them enough to warrant them. A friend suggested RMB PW but I think I'd be fine just moving down to a Gold or similar. Ebucks is good but again, offset it against the higher account charges and is it worth it?
In banking a bankers means nothing, its purely who you know (as in contacts)
How old is your first and second bonds? Strange that your bonds wasnt flexi’s, but on PW bonds are structured facilities.
On PW you will automatically get a 0.25% bond perk (extra off).
My view in banking, dont overpay for something you wont use.
Thinking today about the question: did you sign with consent that FNB enables the flexi (when the bond was granted) at the attorneys.
Fnb have that on record by the way.