Frogfoot performance issues in George

[MisT_za]

Unfortunately wasn't home to check but will be today.
Mist's line seems to be cutting out completely on the regular... what heck is that about - doesn't look like normal congestion, perhaps Frogfoot hardware on the fritz?

I'm starting to think so too but its very hard to test as an end user. I connected without router (PPPOE) from PC but that was way worse:

Besides the line just cutting out randomly mid online game, the fiber is performing very good. But it has gotten to the point where i wish i didn't switch to fiber, its just so frustrating trying to get any support.

 

[Conack]

That's insane.. we must be going through different Frogfoot infrastructure.

This morning here:


3 days ago we saw something similar, but just on a very, very smaller scale. Also just cuts off for X duration, everything just stops. Was more like 1-2 seconds here, not like yours that's minutes long. Was happening all day long too - from early morning till afternoon. Evenings were heavy packetloss.



Could it be a lack of QOS / Load balancing at Frogfoot?
Every so often it's perfect in the one area, and a nightmare in the other. Also, shouldn't latency go up to queue packets instead of the system simply dropping the packets like a savage?

 

[ViciousClone]

Could be that i'm routed via Jhb ENNI?
You may be on a Cpt ENNI.

 

[Conack]

Any loss your side?
No problem here tonight.

 

[ViciousClone]

Fine and clear here

 

[ViciousClone]

How are the connections in George?

 

[Conack]

Been alright here for 6 consecutive days

 

[ViciousClone]

Im still getting these micro stutters ( the i see ping spikes) and packet loss. Quickly returning to 0% again while gaming. Not sure what and why this is

 

[ViciousClone]

George North down. Saw it this morning on the Frogfoot page.

Network Status - Frogfoot Networks

www.frogfootfibre.com

 

[Conack]

Yup, was down from 11pm to about 7:30am.

 

[ViciousClone]

Things seem oky lately. Still some spikes at night but way better than before.

 

[Conack]

Good here too

Keep it up @Frogfoot Fibre

 

[ViciousClone]

9pm , Friday, It's beautiful !!

 

[Conack]

Yup, capacity is good - pretty great when you're getting what you're paying for for a change

 

[Conack]

George was offline yesterday from 5pm to 7am this morning. Some houses still without service in Heatherlands.

 

[ViciousClone]

George was offline yesterday from 5pm to 7am this morning. Some houses still without service in Heatherlands.

Im online, heatherlands.

 

[ViciousClone]

I see George and P.e wont get the double speed promo, due to capacity issues. Haha

 

[ViciousClone]

Well, George area won't be getting a free speed upgrade. That sucks

But i guess to keep our network stable we need to be happy with that decision

 

[Conack]

Ja I'm happy with that - last thing we need is packetloss again.

 

[ViciousClone]

Ja I'm happy with that - last thing we need is packetloss again.

Agreed. Been loving this network the last few months. Now and then a issue, manageable.

Haven't ran a speed test or a tracert or pingplotter for weeks. I lie, i did last night at peak hour. It was slightly jumpy on the ping side, NOTHING compared to what we saw in the beginning. Still no packet loss!