Frogfoot Port Elizabeth

[cavedog]

For how long has PE had Frogfoot coverage?

Really astounding how bad things are compared to my EL experience. Why don't they just connect you all to JHB?!

That is possible

 

[IceQB]

I was on JHB for past two months, but like said earlier got disconnected at midnight & saw we going thru CT now

 

[Retro1337]

only problem with JHB is latency

 

[IceQB]

Pings was 30-50ms at times, but better than being disconnected constantly

 

[Retro1337]

Pings was 30-50ms at times, but better than being disconnected constantly

yeah, but really annoying when you a gamer like me who like playing CT servers

 

[joshsparkie]

Pings was 30-50ms at times, but better than being disconnected constantly

When I was routed through JHB I still got the packet loss and disconnects

My smokeping to 1.1.1.1 while on JHB routing



Here's the history to 1.1.1.1 since changing back to CPT routing: (worth noting the Cloudflare CPT reroutes from time to time so 1 or 2 of the below spikes might be due to that)

 

[Leno]

Down since 4:45 am summerstrand

 

[Leno]

Back up

Last Link Up Time

Oct/26/2020 05:32:35

 

[Reaper84]

Connection just died again. Frogfail starting its bs nice and early on a Monday morning.

 

[barrytemp]

Afrihost Frog Fail down in Sunridge

 

[kyton]

Feels like they have a lot of outages when we get some rain.

 

[Leno]

Bouncing up and down here every 10 mins

 

[Convex]

noAxxess and frog fail down....

 

[PhireSide]

Lovely

 

[thewusman]

Lovely

View attachment 940204

The Lego Movie: Everything is Awesome original music video !

 

[thewusman]

FrogFoot rep: “Thanks for your feedback we are not currently aware of any problems in your area. Please report outages to your ISP, and have you tried restarting you router? FrogFoot values our customers and is working hard to ensure PE has the best fibre experience in SA, just like all other cities.”

Telkom I miss you. It’s hard for me to say but I really do.

 

[PhireSide]

Ironically the whole weekend our connection was mostly stable, which is a given as we didn't really use it.

Monday morning with a whole bunch of meetings lined up and you can bet your bottom dollar there will be problems.

 

[JohnStarr]

It isn't the ISP. I am on Vox, a mate of mine a couple of streets up is on another ISP. Both of us are on Frogfoot. Both went down. That "get hold of your ISP" line is deflection at its best.

 

[ld13]

That "get hold of your ISP" line is deflection at its best.

Phone them, and you will get the same.

Middlemen++ = Issues++++

They need to give the end user access to the FtogFoot ticketing system, at least on a view basis. The ISPs are taking their sweet time to log stuff and in the end it all just snowballs.

 

[barrytemp]

We cannot rely on the ISP nor Frog Foot for help.
When we log on this forum, please mention the ISP and area so us mere morals have visibility.
With this, we can prove that Frog Foot is the main problem, especially when it appears on their advertising sites....

Also how does one log Afrihost calls outside business hours? Sent a What's App message at 06h41 when we had the outage, get an out of the office working hours generic reply.