Google Messages RCS Chat Feature Issues

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Ockie

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Hello guys. I know most of you dont use it or dont know about it. Those that do, any of you having issues with it not connecting to the RCS Chat service? My one phone is connected, but the Huawei P10 Lite simply wont. I have tried everything that Google recommends in their support pages.


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I'm not having any issues. Have you tried uninstalling updates to carrier services, reboot, and then checking if it works? Once it's connected, you can update carrier services again. That usually helped me when I had issues connecting to the chat services.
 
miz_pimp said:
I'm not having any issues. Have you tried uninstalling updates to carrier services, reboot, and then checking if it works? Once it's connected, you can update carrier services again. That usually helped me when I had issues connecting to the chat services.
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This phone did actually not have carrier services installed. Worked before without it also. I had installed it earlier this morning when I read on google about the carrier services. Rebooted. Cleared cache from the app. Tried uninstalling app completely and starting from scratch. Nothing works. I had sent a fault via the "send feedback" option in the menu. Will see if they do anything about it.
 
Ockie said:
This phone did actually not have carrier services installed. Worked before without it also. I had installed it earlier this morning when I read on google about the carrier services. Rebooted. Cleared cache from the app. Tried uninstalling app completely and starting from scratch. Nothing works. I had sent a fault via the "send feedback" option in the menu. Will see if they do anything about it.
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Hmm, then maybe just give it a while for it to do its thing. I sometimes had to wait a day for it to connect, so it could just be Google being stupid, but hopefully it sorts itself out soon
 
Are you using the Google Messenger app or the built-in one? For the built-in one the network needs to tell the manufacturer to activate RCS on the device. It's a weird backwards system.
 
calypso said:
Are you using the Google Messenger app or the built-in one? For the built-in one the network needs to tell the manufacturer to activate RCS on the device. It's a weird backwards system.
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I use Google Messages. With Google Messages it works whether your network provider likes it or not. But now it seems Google cant get their service to work well. If they have a hope in hell to give iMessage and other OTTP services like WhatsApp and a Telegram a run for their money then they need to sort their k@k out.
 
calypso said:
Are you using the Google Messenger app or the built-in one? For the built-in one the network needs to tell the manufacturer to activate RCS on the device. It's a weird backwards system.
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Also, I like using Google Messages instead of the Huawei or Samsung SMS app because with Google Messages I can have it open in my browser and Windows app, so for my Vodacom system OTP's I can just copy/paste
 
Ockie said:
Hello guys. I know most of you dont use it or dont know about it. Those that do, any of you having issues with it not connecting to the RCS Chat service? My one phone is connected, but the Huawei P10 Lite simply wont. I have tried everything that Google recommends in their support pages.


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I have a Huawei GR5 (very similar to the P10 lite) which I am running Lineage OS 16 (Android 9) and I am also having difficulty connecting to RCS chat services with the Google Messages app.

Do let me know if you do manage to activate/register RCS messaging please.

Thank you
 
Tim Apple said:
I have a Huawei GR5 (very similar to the P10 lite) which I am running Lineage OS 16 (Android 9) and I am also having difficulty connecting to RCS chat services with the Google Messages app.

Do let me know if you do manage to activate/register RCS messaging please.

Thank you
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Trying it now in my Lenovo Zuk Z2, and still having the same issue. It now again says I have reached the maximum number of tries and need to try again tomorrow. bleh

The Samsung A51 work phone is connected fine to it. Though a few weeks ago I also struggled to get it connected. I gave up on it and it seem to have connected itself again at some stage. Google really needs to put their big girl panties on if they want to compete with the other services out there. You would think a company like Google would get this right, but then again their messaging attempts have always been a fcking mess.



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Ockie said:
Trying it now in my Lenovo Zuk Z2, and still having the same issue. It now again says I have reached the maximum number of tries and need to try again tomorrow. bleh

The Samsung A51 work phone is connected fine to it. Though a few weeks ago I also struggled to get it connected. I gave up on it and it seem to have connected itself again at some stage. Google really needs to put their big girl panties on if they want to compete with the other services out there. You would think a company like Google would get this right, but then again their messaging attempts have always been a fcking mess.



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I factory reset my LG V40 last night, due to unrelated reasons, and now I'm having the same issue, lol

It's definitely a Google issue, so I'll just wait for it to resolve on its own
 
OK, so tried this now as a last resort. I installed a older version of Google Messages thinking that maybe it is a bug in the new version. Still did not work. I then read there is a website from google where you can deregister your number. Went there and entered my number, got the pin and entered it. I get the below message:

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This tells me I think that our RCS here is not running through Google, but through Vodacom themselves. So, seems perhaps there is a issue with Vodacom RCS, and not Google. Will make a thread in the Vodacom section.
 
I just got my chat features connected again I had an update for Carrier services not too long ago, so I just decided to do a retry in messages, and now it's working again.
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miz_pimp said:
I just got my chat features connected again I had an update for Carrier services not too long ago, so I just decided to do a retry in messages, and now it's working again.
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U use Samsung? My work Samsung A51 does not come with carrier services. I can download it in Google play though. It works though without it. My other number I have downloaded carrier services manually and even with it installed it just won't work.
 
Ockie said:
U use Samsung? My work Samsung A51 does not come with carrier services. I can download it in Google play though. It works though without it. My other number I have downloaded carrier services manually and even with it installed it just won't work.
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No, I'm using the LG V40 on Android 9. Mine came preinstalled with carrier services, as well as my Huawei P30 Lite. Both are currently connected.
 
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