Great support

Paul Bedford

Well-Known Member
Joined
Feb 26, 2014
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Location
Pretoria
Afrihost can get it right on occasions.

My ADSL and phoneline died during the week. After a couple of attempts, Telkom eventually got it right and things started working again on Thursday evening but my internet upload speed was so slow that it was almost unusable (download was a bit slower than normal but still acceptable). Telkom had done their bit so now the problem was with Afrihost.

I opened a support ticket this morning not expecting a reply until Monday morning at best. Less than an hour later everything is working as it should. Thanks Christopher P.

In among all the negativity, sometimes we forget to give credit where it is due.
 
Afrihost can get it right on occasions.

My ADSL and phoneline died during the week. After a couple of attempts, Telkom eventually got it right and things started working again on Thursday evening but my internet upload speed was so slow that it was almost unusable (download was a bit slower than normal but still acceptable). Telkom had done their bit so now the problem was with Afrihost.

I opened a support ticket this morning not expecting a reply until Monday morning at best. Less than an hour later everything is working as it should. Thanks Christopher P.

In among all the negativity, sometimes we forget to give credit where it is due.

Heya Paul. I really appreciate the time you took to write this post and give your amazing feedback! :) We're really proud of the work our Support Team have been putting in. They really do help hundreds of people on a daily basis. :) I'll make sure Christopher gets your feedback!
 
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A while ago I also had a dsl problem and my ticket was handled by Christopher P. I got fantastic service from him, I was very impressed, big thumbs up
 
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