Greencom

Wow, I see things are moving really fast now. The contractor who put the trunking up leading to my unit asked me last night if it was done yet. :/

I am being delayed because of things like this....
 
@F1ve_Claw, are you connected and enjoying awesome fibre yet? Hope they plan on installing the ONT's in Keswick sooooon.
 
I just got a call from my child minder. My 1,5 year old son threw something against my 51 inch TV and it's cracked. Processed a claim and a new 1 is being fitted tomorrow. So, after that bad news I get a call that my ONT is being fitted right now.

Bittersweet day for me. FML
 
Just got a phonecall from a lady working at DNA fibre, asking if my line has been installed. Seems they are doing a quick final check and then hopefully it's ONT time.
 
I have sent 3 whatsapp messages to Paul and 3 or 4 emails with just no response at all. I don't think he is the best person to represent Greencom on a platform like MyBB. I will try something else later this morning. Trying to have few questions answered about making installation payments are proving to be a nightmare. I hope the support once a customer is live is a lot better.
 
D3x said:
I have sent 3 whatsapp messages to Paul and 3 or 4 emails with just no response at all. I don't think he is the best person to represent Greencom on a platform like MyBB. I will try something else later this morning. Trying to have few questions answered about making installation payments are proving to be a nightmare. I hope the support once a customer is live is a lot better.
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Also sent him some messages, which get read almost immediately, but never replied to.
 
D3x said:
I have sent 3 whatsapp messages to Paul and 3 or 4 emails with just no response at all. I don't think he is the best person to represent Greencom on a platform like MyBB. I will try something else later this morning. Trying to have few questions answered about making installation payments are proving to be a nightmare. I hope the support once a customer is live is a lot better.
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I have found Lesley at Greencom is good at responding to account queries. She generally does respond; I needed my contract number etc.
 
I just spoke to Jennifer and my line will be made live this evening. Hopefully when I am back in Jozi tomorrow I can connect the new tv and internet up...
 
D3x said:
I just spoke to Jennifer and my line will be made live this evening. Hopefully when I am back in Jozi tomorrow I can connect the new tv and internet up...
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Ah, nice!

Not to make light of the student protests (access to tertiary education is not something to take for granted, and getting my fibre is not nearly as important), but I feel Keswick residents should head out to Barbeque Downs and protest ourselves. Seems to be the only way to get anything done.
 
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Head Trauma said:
Ah, nice!

Not to make light of the student protests (access to tertiary education is not something to take for granted, and getting my fibre is not nearly as important), but I feel Keswick residents should head out to Barbeque Downs and protest ourselves. Seems to be the only way to get anything done.
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How far are they from completion?
 
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