Greencom

Looks like we are being routed via Singapore

11 112 ms 109 ms 109 ms ix-15-0.tcore1.MLV-Mumbai.as6453.net [180.87.38.29]
12 176 ms 177 ms 176 ms if-2-2.tcore2.MLV-Mumbai.as6453.net [180.87.38.2]
13 178 ms 177 ms 177 ms if-16-2.tcore1.SVW-Singapore.as6453.net [180.87.12.226]
14 179 ms 187 ms 182 ms if-2-2.tcore2.SVW-Singapore.as6453.net [180.87.12.2]
15 196 ms 192 ms * if-20-2.tcore1.SVQ-Singapore.as6453.net [180.87.96.21]
16 177 ms 177 ms 179 ms 72.14.223.201
17 178 ms 178 ms 178 ms 209.85.254.183
18 194 ms 195 ms 193 ms 72.14.234.109
19 194 ms 193 ms 199 ms google-public-dns-a.google.com [8.8.8.8]
 
Only getting between 10-15MB/s on the 50MB package at night, in the morning it miraculously goes back up to 45+ ... Congestion? Cause at this point I'm getting the same speed as the ADSL I had.
 
Paul, is there any plan to set up a proper support team? I sent an email 8 days ago and have had no response (not even an automated one). My call to the support number on the 21st also did not inspire much confidence.
 
Gilpsie

My apologies

Please call me directly ,i will assist you personally, my number is on the website.
 
Greencom do you think you could get in touch with me? I have tried phoning and and have filled in the forms on your site. I haven't heard anything.
 
Please could you get in touch with me about your soon to be rivonia deployment. I stay in driefontien road edenburg this road and Henry road are excluded? Why is that?
 
Please contact me directly Georgios and KoKaRoT. My cell number is on the website. I will then be able to assist you.
Paul Colmer
 
Greencom said:
Please contact me directly Georgios and KoKaRoT. My cell number is on the website. I will then be able to assist you.
Paul Colmer
Click to expand...
Shouldn't you phone back potential customers? That is what the interested form is all about ?
greencom.co.za/i-am-interested/
Or does that in fact not link to anything?

Just out of principle I won't phone. Don't be a Telkom where the customer must do all the leg work.
 
Last edited:
I applied to greencom.. In the time it took them just to respond to my application, Firestream had already installed and activated my fibre to my house!
 
4cer said:
I applied to greencom.. In the time it took them just to respond to my application, Firestream had already installed and activated my fibre to my house!
Click to expand...
Ooh. Maybe I should give Firestream a call. I still haven't heard back from Greencom.

Edit. Their site doesn't show my area. Our whole estate has been fibred though.
 
Last edited:
Georgios said:
Ooh. Maybe I should give Firestream a call. I still haven't heard back from Greencom.

Edit. Their site doesn't show my area. Our whole estate has been fibred though.
Click to expand...

What area are you in ? I am in sunninghill gardens...
 
4cer said:
What area are you in ? I am in sunninghill gardens...
Click to expand...
Greenstone. Firestream already responded back to me and they are busy finalising an agreement with vodacom who did the fibre installation. Firestream are definitely more professional. Let's see what Greencom say, if anything.
 
4cer said:
I applied to greencom.. In the time it took them just to respond to my application, Firestream had already installed and activated my fibre to my house!
Click to expand...

+1, Firestream responds within hours. Greencom ....well....waiting
 
torgo said:
+1, Firestream responds within hours. Greencom ....well....waiting
Click to expand...
Firestream have been brilliant in communication. Greencom I haven't been able to deal with. I have filled in another interested form and the fibre request form. Still haven't heard. Their website only have cellphone numbers.

Funny thing is Greencom are online.
 
Hi Greencom.

Is there any reason why your connection cost may vary? Your website shows connection cost from R1 140, but I just received an invoice for R1 710?
 
Greencom said:
You Guys are correct there was a problem with Seacom and WACS at the same time and alas there is another problem with Seacom today .
http://mybroadband.co.za/news/telec...s-slow-internet-services-in-south-africa.html
Click to expand...

Hi Greencom,

I am residing in Savuti Sands. I submitted the Online request form and paid the connection fee 1710 rand almost 20 days back. I am still waiting for the connection to be installed in my premises. Nothing has been initialized. Please can you advice if you have capacity to provide me service.

Thanks,
Vinod
 
Hi vinod1980

Greencom has no reference between your MyBB user name and your Greencom account name so we are unable to know which client you are you are . Please PM me you contact details and i will gladly assist you.
 
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