Hi
Please could someone point out where my problem is. I have a 4mb line with telkom and a capped 50gb plan from openweb. My speeds have have steadily decreased. I have called telkom twice and they resest the port and my line went from 1.3 to 3.5. But the past week my line has been at 1.2. I am 18gb left for this month and during "uncapped" hours (12 to 6) my speed is a measely 1mb. I have checked SNR and all of those calculations and because I stay very close to an exchange I theorectically am capable of having up to an 8mb line. So getting up to my 4mb line should not be a hassle. Here is my tracert test. Please could somebody point on where the problem is. My ISP account is also unshaped.
But in this country I just dont know who to nag to sort this out or just move ISP's.
Thank you in advance
1 <1 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 42 ms 27 ms 27 ms cdsl2-rba-vl2563-ipc.ip.isnet.net [196.38.73.214
]
4 * * 79 ms cdsl2-rba-vl2563.ip.isnet.net [196.38.73.213]
5 * 315 ms 15 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
6 34 ms 35 ms 23 ms core1b-pkl-te0-0-0-0.ip.isnet.net [196.26.0.62]
7 30 ms 16 ms 25 ms 168.209.1.179
8 28 ms 31 ms 15 ms 72.14.205.16
9 19 ms * * 72.14.239.129
10 9 ms 16 ms 11 ms jnb01s08-in-f35.1e100.net [216.58.223.35]
Trace complete.
Please could someone point out where my problem is. I have a 4mb line with telkom and a capped 50gb plan from openweb. My speeds have have steadily decreased. I have called telkom twice and they resest the port and my line went from 1.3 to 3.5. But the past week my line has been at 1.2. I am 18gb left for this month and during "uncapped" hours (12 to 6) my speed is a measely 1mb. I have checked SNR and all of those calculations and because I stay very close to an exchange I theorectically am capable of having up to an 8mb line. So getting up to my 4mb line should not be a hassle. Here is my tracert test. Please could somebody point on where the problem is. My ISP account is also unshaped.
But in this country I just dont know who to nag to sort this out or just move ISP's.
Thank you in advance
1 <1 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 42 ms 27 ms 27 ms cdsl2-rba-vl2563-ipc.ip.isnet.net [196.38.73.214
]
4 * * 79 ms cdsl2-rba-vl2563.ip.isnet.net [196.38.73.213]
5 * 315 ms 15 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
6 34 ms 35 ms 23 ms core1b-pkl-te0-0-0-0.ip.isnet.net [196.26.0.62]
7 30 ms 16 ms 25 ms 168.209.1.179
8 28 ms 31 ms 15 ms 72.14.205.16
9 19 ms * * 72.14.239.129
10 9 ms 16 ms 11 ms jnb01s08-in-f35.1e100.net [216.58.223.35]
Trace complete.
