Help STOP Illegal Infinitecall disconnections

Great idea antowan, but we all know so long as Telkom retain their monopoly, it won't happen.

The reason is because they are crooks and don't actually give a damn about anything but their profits.

To those who say Telkom is "just a business", your really missing the point here.
They effect EVERY OTHER business in this country. They are stifling competition and a consequence of that is the stifling of SMME's - in essense, they are contributing to the countries problems rather than helping to alleviate them.

The more I hear about Telkoms practices, the angrier I get at them.

So here we have this poor little granny with hardly a cent in the world, who wants to phone her son for whatever reason and the only option she has is Telkom. Wey hey, so Telkom are going to UP local calls because they Lowered international calls. That poor little granny gets ripped off once again.

Anyway, this is off topic, but personally, I support ANY activism against this uncaring monopolistic bunch of low-life sub-human pratts.
 
Last edited:
This relates to the infinitecall issue.

There is obviously a need in the market for a service where you don't pay per minute charges on internet dialup. Telkom is not listening to this need because there is no competition for it. Government lacks the conviction or the knowledge to implement true competition. Free entry into the market is a basic requirement for true competition. This is not the case at the moment, thus the blatant disregard for its customers by Telkom.

Whether the disconnections are intentional or not in my mind are irrelevant. The resultant outcome is still the same. The consumer is hurt where it hurts the most. No matter what anybody says, this is a problem for South Africa, because we are letting money flow into an inefficient and unproductive monopoly. It is not coming out again…

Regards
Antowan
 
Hi,

Telkom obviosly know the ISP's dial-up numbers, why not Flat-rate them during Call-more-disconnect time?

Why has Telkom ISP not offered a flat rate dial-up charge themselves ? Rhetorical isn't it?

A
 
Hi all,

Sorry if this has already been said (edit: yeah, avr got in before me!), but I came to the party a bit late and missed pages 3 - 8!

As antowan said, we need flat rated dialup. Unfortunately, the chances of that happening are probably worse than the chances of Bush having a beer with Saddam.

I think we should suggest to telkom that during call more time, you are able to phone a certain number as many times as you want, and only pay 7 bucks.

E.g I can dial up on friday night, surf a bit, and disconnect. Then on saturday morning dial up again, etc. for the whole weekend, and only pay 7 bucks total.

Telkom would have to do quite a bit of work to setup the infrastructure to handle this, as they would have to keep record of each number dialed, and the amount of time spent on each number - bitch!

What do ya think?

Chow, Nick
 
Last edited:
Aptly put

antowan said:
This relates to the infinitecall issue.

There is obviously a need in the market for a service where you don't pay per minute charges on internet dialup. Telkom is not listening to this need because there is no competition for it. Government lacks the conviction or the knowledge to implement true competition. Free entry into the market is a basic requirement for true competition. This is not the case at the moment, thus the blatant disregard for its customers by Telkom.

Whether the disconnections are intentional or not in my mind are irrelevant. The resultant outcome is still the same. The consumer is hurt where it hurts the most. No matter what anybody says, this is a problem for South Africa, because we are letting money flow into an inefficient and unproductive monopoly. It is not coming out again…

Regards
Antowan
Click to expand...


Aptly put. ;)
 
R8.50

Nickste said:
Hi all,

Sorry if this has already been said, but I came to the party a bit late and missed pages 3 - 8!

As antowan said, we need flat rated dialup. Unfortunately, the chances of that happening are probably worse than the chances of Bush having a beer with Saddam.

I think we should suggest to telkom that during call more time, you are able to phone a certain number as many times as you want, and only pay 7 bucks.

E.g I can dial up on friday night, surf a bit, and disconnect. Then on saturday morning dial up again, etc. for the whole weekend, and only pay 7 bucks total.

Telkom would have to do quite a bit of work to setup the infrastructure to handle this, as they would have to keep record of each number dialed, and the amount of time spent on each number - bitch!

What do ya think?

Chow, Nick
Click to expand...


Hi Nick.
This was my suggestion for Dialup users. Dial one specified number (ISP) at a flat rate. No more complaints from Joe Public.
If Telkom truly wanted Infinite Call to work, the price should come with the package as advertised. About, R8.50
Last I heard Infinite Call replaced the R7.00 Call Plan some time back. It was not publicised. One wonders why. It was just replaced and the price hiked from R7.00 to R8.50 (Vat Inclusive).

I personally got rid of Infinite Call off my account as I replaced ISDN with ADSL. Plus I don’t have family that I need to talk to for 3 hours during Call More.
 
Maybe they should just make all calls after 7PM and before 7AM R8.50.. so if you are on the phone long enough to get to the R8.50 (which should be less than an hour) then the cost for the night stays at that - irrespective of how many calls you make.. a call under the cap of R8.50 would be charged as per normal.
 
Local calls (local Lead utilisation) are in effect the only revenue stream that Telkom has that is still 100% protected. Given that they are about to push the cost of local calls up, I think that it is HIGHLY unlikely that they will reduce the cost of ISP calls - its too much money for them, and they know they have you by the short and curlies.

For a while, the TelkomSA hotspots were nice - you could just use your adsl account and surf as much as you wanted if there was coverage. But they have now limited this as well, so you are basically once again forced to get your local lead from them.

In the mean time, do what you can to deny them revenue. If you call overseas, NEVER use Telkom - get one of the dial back services. Try put your data connections over wireless. Dont subscribe to any of their cash cow services like voicemail and call waiting. Hurt them where you can - with their revenue stream from YOU!!!!
 
Last edited:
Actual Cost of Callmore/infinite Calls

One thing to keep in mind is that the “Infinite Call” does NOT just cost R8.50. It actually costs more than that because one also has to pay a monthly fee of R 51.36 to have the :rolleyes: “service” :eek: enabled.
Assuming that there are 4 weeks in a month, and you only do dial-ups over the weekend, the call is actually costing you R21.34 if you do not get disconnected, more if you do.

On a second note, as previously mentioned, Telkom do know who the ISP’s are as they used to indicate them on my account. Just went through my February account and noticed that they don’t indicate them as calls to my ISP anymore. Also noticed that on the weekend starting the 11th of February I had 9 Disconnects, not bad for one account. As I said in an earlier post. When I sat down and did the sums it’s cheaper to get an IBurst account, even though I don’t do all that much surfing or downloading. BTW the wife is also loving the net, something that previously used to irritate her.
 
PeeVee said:
One thing to keep in mind is that the “Infinite Call” does NOT just cost R8.50. It actually costs more than that because one also has to pay a monthly fee of R 51.36 to have the :rolleyes: “service” :eek: enabled.
Assuming that there are 4 weeks in a month, and you only do dial-ups over the weekend, the call is actually costing you R21.34 if you do not get disconnected, more if you do.

On a second note, as previously mentioned, Telkom do know who the ISP’s are as they used to indicate them on my account. Just went through my February account and noticed that they don’t indicate them as calls to my ISP anymore. Also noticed that on the weekend starting the 11th of February I had 9 Disconnects, not bad for one account. As I said in an earlier post. When I sat down and did the sums it’s cheaper to get an IBurst account, even though I don’t do all that much surfing or downloading. BTW the wife is also loving the net, something that previously used to irritate her.
Click to expand...


Good Point.
All costs should be worked in, including the rental and the service fee for Infinite Call. If a customer uses the servce only 10 times in the month then, the actual cost is R8.50 plus R5.00. To add to that the line rental and vat all adds up.

So a person using Infinite Call needs to make a lot of calls for the sums to work out.
Hence my decision to cancel my own Infinite Call as I used it so seldom, it was actually costing me the extra R50.00 and most of my calls were below R8.50 anyway.
 
This is so _SAD_ !!! :(

We are debating how Telkom should make infinite call a more affordable/dependable offering while all local calls should in fact be FREE !!

While we try and uplift 56Kb usage in South Africa other countries are focusing on how to deliver 50Mb and upwards to their clients at LESS cost than we are forking out every month for 56Kb.

Truly a disgusting exploitation by Telkom... R4 Billion profit? I think not... more like R4 Billion stolen :eek:
 
To go back to a discussion earlier.....

I have been reading through various Govt Gazette papers and have found that the term "basic telecommunications services" INCLUDES data services.

Therefore, whatever obligations Telkom has with regard to voice services apply also to data transmission.

This is very good for my argument :)
 
I just spoke to a guy I know. He successfully claimed back from Telkom over Infinitecall disconnections. I just listened to the voicemail message on his phone from Telkom, saying that Telkom would be crediting his account with the money.

Here's the thing - Telkom REFUSES to put in writing what they are crediting him for!!!!!!!!!!!!

I'll get him to swear an affidavit when I take Telkom to small claims.

Deliberate infinitCall disconnections amount to a "conspiracy theory"?? I think not!
 
It's votes that count

quik said:
This is so _SAD_ !!! :(

We are debating how Telkom should make infinite call a more affordable/dependable offering while all local calls should in fact be FREE !!

While we try and uplift 56Kb usage in South Africa other countries are focusing on how to deliver 50Mb and upwards to their clients at LESS cost than we are forking out every month for 56Kb.

Truly a disgusting exploitation by Telkom... R4 Billion profit? I think not... more like R4 Billion stolen :eek:
Click to expand...

If ever a general election required on-line voting then you could be sure that the cost of connections would tumble well before hand.
But hey lets rethink this, why would the government want to give the masses reasonably priced internet? Educated masses oooooooooo scary stuff
 
I wish i or someone else from this forum could have a debate with the CEO of Telkom - even if the speach is just copied and pasted from the hellkom website that guy would be wetting himself with fear :)
 
There is just one question which I would like to ask $izwe and I will pay good money to hear his answer.
 
I used to have dial up and when I moved I as a matter of course used to call telkom and tell them that I couldn't connect to the Interent and just generally make a pain in there rear until such time as they would say they would "test " it for me. About 2 days later I owuld get a call from Telkom telling me that the line had been tested and there was nothing wrong. Amazingly my line speed improved dramatically after there "Test". Telkom then started charging for call outs if nothing is wrong so I havent been recommending this to anyone anymore. It does raise some questions though.
May be useless info but some info is always useful to someone I hope.

Regards
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X