Hetzner down?

CodeMaster

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Can't access our domain, and email down.
Anyone else having problems with Hetzner, or could it be a MWEB problem?
 
Additional information:UPDATE: Our networking team are currently working MTN Business on this. This notice will be updated once we have more information available.
Attending:Hetzner and MTN Business Engineers


Eish. Hetzner should do themselves a favour and get a proper network provider, or at least some proper failover solution.
 
I don't think all of Hetzner is down, at least I can see their .co.za website is now redirected to the Germany servers via DNS, but some of their SA stuff still works, eg. mybb is up and working just fine. So is some other sites hosted with them in Cape Town.
 
MTN Business Routing Problem (Cape Town and Johannesburg) more info

Status: Attending
2012-08-30 13:45:16 SAST

from
notices.hetzner.co.za
 
Not good, Most email and all websites down in our group. Luckily the CEO his executives have been moved to Office 365 :-) Paying for itself....
 
It's becoming tiresome. How many times has this happened to Hetzner over the last 24 months?

Hetzner is now thoroughly and permanently classified as an unreliable hoster in my books. You'd think an organisation that seems to host so much of the country's website real estate would make some effort to prevent this from ever happening again, let alone every other month.
 
And why is it that every time this happens it's MTN's fault but you don't see everyone complaining about their sites hosted at MTN being offline, only Hetzner?? Doesn't MTN provide any hosting services?
 
And now they log this network notice:

Contact Centre : High Ticket and Call Volumes (Hetzner Contact Centre)

Gee, I wonder why. Could it be because hundreds of servers in Cape Town are unavailable?? Gosh, people, don't call their call centre to complain about it, they're having high call volumes, shame.

And maybe, Hetzner, if you bothered to have any social media channels of communication, if even just a twitter account, then you could communicate what was going on more interactively and avoid your high call volume problem.
 
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Two weeks ago there was a DDOS (3 hours downtime)
Last week 30 minutes downtime
This week routing problems (2 hours and counting)

So much for their guaranteed 99.9% uptime.

Any other reliable hosting providers out there?
 
Our Reseller hosting is all back on-line. We moved from Web Africa because of all their down time!
 
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