Horible experience with KIA!!!!

I would have changed dealerships after the very first incident already.
 
Quantum Theory said:
Bad service is a very good reason not to buy a certain car. This kind of service seems to be common with the Koreans. You recommended the Rio in another thread, without mentioning your issues with the dealers... Why?
Click to expand...

Yeah I must say, this puts me off a Kia! Never heard of Hyundais suffering similar service problems though.
 
Quantum Theory said:
Bad service is a very good reason not to buy a certain car. This kind of service seems to be common with the Koreans. You recommended the Rio in another thread, without mentioning your issues with the dealers... Why?
Click to expand...

Yes I did recommend the vehicle, and I stil do. You need to remember most of my hassles was caused by kia. Both rattles was fixed by kia But they subsequently created more problems.i would recommend the rio based on on the product itself, service is another story.you might drive you vehicle without a single problem and it might serve you well.
 
You can't separate the product and the service though.
 
Ancalagon said:
Yeah I must say, this puts me off a Kia! Never heard of Hyundais suffering similar service problems though.
Click to expand...

Did you read all my posts in the other thread? I had some issues with the Hyundai "5 year warranty"... This is not uncommon with them. They often have all kinds off excuses to not repair under warranty. There have been more threads like this.
 
Ancalagon said:
Yeah I must say, this puts me off a Kia! Never heard of Hyundais suffering similar service problems though.
Click to expand...

Interesting then to note that Kia and Hyundai is owned by the same holding company in SA. I think no matter what vehicle you buy there are always going to be horror stories/bad service stories for each.
 
quovadis said:
Interesting then to note that Kia and Hyundai is owned by the same holding company in SA. I think no matter what vehicle you buy there are always going to be horror stories/bad service stories for each.
Click to expand...

Some more so than others. Land Rover for example are known for their crap service and reliability.
 
dupster said:
Yes I did recommend the vehicle, and I stil do. You need to remember most of my hassles was caused by kia. Both rattles was fixed by kia But they subsequently created more problems.i would recommend the rio based on on the product itself, service is another story.you might drive you vehicle without a single problem and it might serve you well.
Click to expand...

Was talking to mr_norris, but did you also recommend it? I'll say it again... This kind of service is more than good enough reason not to buy a specific brand.
 
Just received a response from head office
"Good Afternoon Hendrik*

Apologies for the delayed response. And this is acknowledgement of your email sent to AMH head office which was referred back to me.

I have discussed you concern with the relevant people and it was advised that a courtesy vehicle will not be provided while you vehicle is in for repairs*

Please let us know when we can have you vehicle booked in SO that Ryno Can sort you vehicle out as discussed*

Regards

Brendan Braaf
Case Manager"
 
where did you download these service bulletins? I wanna find the one for the Picanto,
I searched and nobody has the one for this car as its not manufactured in the US.


apparently there is a known issue with the crankshaft pulley bolt with these cars and I am trying to find it.
 
Ancalagon said:
Yeah I must say, this puts me off a Kia! Never heard of Hyundais suffering similar service problems though.
Click to expand...

hahaha,

there are similar stories for all brands, it is the number of serious complaints that vary. Also makes a difference how issues are resolved.
 
dupster said:
Just received a response from head office
"Good Afternoon Hendrik*

Apologies for the delayed response. And this is acknowledgement of your email sent to AMH head office which was referred back to me.

I have discussed you concern with the relevant people and it was advised that a courtesy vehicle will not be provided while you vehicle is in for repairs*

Please let us know when we can have you vehicle booked in SO that Ryno Can sort you vehicle out as discussed*

Regards

Brendan Braaf
Case Manager"
Click to expand...

Tell him he can take 'you' car and shove it where 'you' sun don't shine.
 
dupster said:
Just received a response from head office
"Good Afternoon Hendrik*

Apologies for the delayed response. And this is acknowledgement of your email sent to AMH head office which was referred back to me.

I have discussed you concern with the relevant people and it was advised that a courtesy vehicle will not be provided while you vehicle is in for repairs*

Please let us know when we can have you vehicle booked in SO that Ryno Can sort you vehicle out as discussed*

Regards

Brendan Braaf
Case Manager"
Click to expand...

Hory sheert. I would have killed somebody!
 
I have a kia rio and if I had these issues I would just get rid of it, advertise it second hand and try not to lose too much.
 
Sell it and get something else. Sounds like you got a dud and the dealership is something I don't think you want to deal with again. Maybe try a more mature brand. I laughed when everyone went Gaga for these new larny looking kias and forgetting how *** the older models were.
 
This is disturbing. I was considering a new KIA Picanto. Any comments from happy KIA owners ?
 
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