Cheaper data bundles are a must - I wanted to add a 2 gig data bundle today & found the special for R189.00 had expired & I refuse to pay R389.00 for this!!!!!
roll over unused data.
Make it easier to find information on web site. Try finding a list of short codes for your phone!
Improve training for call center agents.
Buy better microphones for call center agents to cut out back ground noise.